Assistant Manager

Johnston & Murphy; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Assistant Manager who embodies passion and excellence. In this dynamic retail role, you will lead a team to achieve sales goals, represent the brand, and create a welcoming store environment. Your interpersonal skills will shine as you build lasting relationships and coach team members. This position requires adaptability to retail hours and a commitment to delivering world-class service. If you thrive in a fast-paced environment and are eager to make a significant impact, this opportunity is perfect for you.

Qualifications

• Must have a stable employment history and the ability to adapt to a competitive retail environment.
• Passion for excellence and a positive attitude are essential.

Responsibilities

• Achieve sales and financial goals while managing profitability.
• Act as a brand ambassador and create a premium store environment.

Skills

Effective Communication

Interpersonal Skills

Sales Management

Team Leadership

Customer Service

Tools

J&M Sales Tools

Job description

At Johnston & Murphy, we believe that attributes are as important as experience, and that who you are is as important as what you know. We value the intangibles that make people and organizations special, and have created a culture around our attributes-based people model called P.R.I.D.E.

Pay Range:

$17-$30 per hour (includes base pay + personal and store commissions)

Key Responsibilities of an Assistant Manager

1. Passion – Dedication to excellence, enthusiasm, a positive attitude, and perseverance.
   • Meet deadlines consistently
   • Utilize J&M sales tools to meet sales objectives
   • Use available resources for performance improvement and team education
2. Represents the Brand – Acts as a brand ambassador, creates a premium store environment, and adheres to core values.
   • Network and recruit effectively
   • Participate in interviewing and hiring using the PRIDE model
   • Implement visual guidelines and maintain store appearance
   • Follow personal presentation standards
   • Deliver world-class service with proper phone etiquette
3. Interpersonal Skills – Effective communication and relationship-building within the organization.
   • Build lasting relationships
   • Assist in training, coaching, and performance evaluations
   • Adhere to company policies and procedures
4. Delivers Results – Achieve sales and financial goals, manage profitability, and execute priorities.
   • Meet and exceed sales plans and metrics
   • Protect company assets through inventory and cash management
   • Create and maintain weekly work schedules
5. Edge – Manage change effectively, make informed decisions, and act with urgency.
   • Manage all performance levels
   • Identify trends through market research
   • Analyze merchandise reports to optimize business
   • Partner with HR to resolve issues
   • Multi-task effectively in a fast-paced environment
   • Exhibit excellent interpersonal and customer service skills
   • Maintain a professional appearance
   • Show willingness to learn
   • Have a stable employment history
   • Physical demands include constant movement, communication, reaching, stooping, standing, walking, operating controls, climbing ladders, and lifting at least 40 lbs

The successful candidate will work retail hours, including evenings, weekends, and holidays, and must adapt to the competitive retail environment.

We are always seeking qualified individuals for various positions at most of our locations.

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