Assistant Manager - Quail Creek Crossing

Gap Inc.; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Manager who will set the tone for the store and lead a high-performing team. This role involves driving profitable sales growth, enhancing customer experiences, and executing store strategies. You will be responsible for recruiting and developing talent while ensuring operational excellence. If you are passionate about retail and thrive in a fast-paced environment, this opportunity is perfect for you. Join a company that values community involvement and delivers a frictionless shopping experience to its customers.

Qualifications

• 1-3 years of retail management experience required.
• Strong communication skills to interact with customers and team.

Responsibilities

• Drive store sales and deliver results through a customer-centric approach.
• Recruit, hire, and develop productive teams.

Skills

Retail Management

Customer Service

Team Leadership

Sales Strategy

Communication

Education

High School Diploma or Equivalent

Job description

About the Role

As an Assistant Manager, you set the tone for the store and the team, helping to bring our brand to life for our customers. You are responsible for driving profitable sales growth through all aspects of the store, including customer and product operations, merchandising, and talent development. You support the execution of the store strategy to achieve performance goals. In collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts, and Brand Associates to cultivate a high-performing team that delivers a best-in-class customer experience.

What You'll Do

• Support strategies and processes to drive store sales and deliver results through a customer-centric mindset.
• Recruit, hire, and develop highly productive Brand Associate and Expert teams.
• Own your assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel strategies to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Who You Are

• A current or former retail employee with 1-3 years of retail management experience.
• A high school graduate or equivalent.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fast-paced environment.
• Driven by metrics to deliver results and meet business goals.
• Determined to lead and inspire others through coaching and mentoring.
• Able to work a flexible schedule, including holidays, evenings, overnight, and weekends.
• Able to utilize retail technology and maneuver around the sales floor, stockroom, and office; capable of lifting up to 30 pounds.
• Willing to travel as required.

About the company

Gap Inc. is the largest specialty retailer in the United States and ranks third globally in total international locations, behind Inditex Group and H&M. As of September 2008, the company has approximately 135,000 employees and operates 3,727 stores worldwide, including 2,406 in the U.S.