Assistant Manager

Crumbl Cookies; Paducah (KY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Tips

50% off all product

Sundays off

Performance bonuses

Job summary

Crumbl Cookies is seeking an experienced General Manager to lead store operations, drive profitability, and inspire a service-focused team. The role emphasizes training, scheduling, and maintaining top-tier store standards in a fast-paced environment.

You will develop strategies to attract customers, manage staff performance, and ensure compliance with company policies while delivering outstanding guest experiences daily.

Qualifications

• Associates Degree or higher is required.
• Driver's License preferred.
• Food Handler Certification is required.

Responsibilities

• Develop business strategies to raise customer pool, store traffic and profitability.
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.
• Ensure high levels of customer satisfaction through excellent service.
• Complete store administration and ensure compliance with policies and procedures.
• Maintain outstanding store condition and visual merchandising standards.
• Scheduling and ordering.
• Continually training employees to ensure quality, cleanliness and service.
• Propose innovative ideas to increase market share.
• Conduct personnel performance appraisals to assess training needs and career paths.

Skills

Retail management

Leadership

Customer service

Organizational skills

Communication

Business education

Education

Associate degree or higher

Job description

Full Job Description

We are looking for a results driven General Manager/Store Manager to be responsible for the overall store management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in financial planning, inventory management, employee recruitment, food quality, and retail management. Store manager responsibilities may include supervising bakers, drivers, assitant managers, shift leads and other staff.. Food service industry experience in fast paced, customer focused food service environment is highly desired.

Skills:

• Proven successful experience as a retail manager
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills
• Business Management education or relevant field

Responsibilities:

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Scheduling and Ordering
• Continually training employees- striving for 100% quality, cleanliness and customer service
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional store manager duties as needed

Qualifications:

• Associates Degree or higher (Required)
• Day Shift (Preferred)
• Night Shift (Preferred)
• Driver's License (Preferred)
• Food Handler Certification (Required)

Benefits:

Tips

50% off all Product

Sundays Off

Performance Bonuses

It all started with one big dream, two crazy cousins, and the perfect combination of flour, sugar, and chocolate chips. Crumbl was co-founded by Jason McGowan (CEO) & Sawyer Hemsley (COO). They both teamed up and dove head-first into the world of baking. After thousands of dollars in wasted dough, recipes that did not live up to their expectations, and cookies that are just plain embarrassing to them today, the two cousins decided to take their 'perfect cookie quest' to the people.