Assistant Manager

Hand & Stone Franchise Corp; Greenwood (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager in Greenwood, IN. You will lead front desk operations, coach a sales team, and partner with spa managers to deliver exceptional client experiences and a thriving membership program.

The ideal candidate will have prior assistant management experience, a passion for wellness, and the ability to educate clients on services and memberships.

Qualifications

• Spa/wellness/beauty or hospitality experience preferred.
• Currently an Assistant Manager or equivalent with daily operations and team leadership.
• Residents of or near the Greenwood area.

Responsibilities

• Run the front desk, manage staff, and drive guest service and sales.
• Coach and motivate sales associates to meet membership goals.
• Collaborate with spa managers to foster client- and team-focused culture.
• Support administrative tasks as needed.

Skills

Growth-focused leadership

Sales coaching

Customer service

Team leadership

Multi-tasking

Job description

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Experience / What We’re Looking For:

• Relevant Industry Experience – Previous experience in the spa, wellness, beauty, hospitality, or related service industry is strongly preferred.
• Current Assistant Manager Experience – Candidates should currently be working at the Assistant Manager level, with experience supporting daily operations, leading a team, and contributing to sales and customer service goals.
• Greenwood Area Resident – Candidates should live in or around the Greenwood area.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa managementteam, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking Expertise- Have experience handling or assisting with administrative tasks.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.