Assistant Manager

Dunkin' Donuts Incorporated; Maryland; Presencial; USD 40 000 - 50 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive wages

Awesome team environment

Growth opportunities within the brand

Resumo da oferta

Dunkin' Donuts Incorporated is seeking an Assistant Manager to direct daily restaurant operations, lead a team of employees, and manage financial performance while delivering exceptional guest service. The role emphasizes teamwork, training, and adherence to brand standards in a fast-paced Dunkin' environment.

Responsibilities include driving sales, maintaining compliance with labor laws, and acting as a role model for staff.

Qualificações

• Minimum managerial experience preferred but not required.
• Experience in fast food/quick service is required.
• Excellent customer service skills.
• Strong verbal and written communication abilities.
• Proven leadership and team-building skills.
• Ability to multitask and work under pressure.
• Basic financial literacy and problem-solving ability.

Responsabilidades

• Direct the overall operation of the restaurant and oversee staff performance.
• Drive sales and profitability through effective execution of the business plan.
• Create a positive working environment through teamwork and training.
• Maintain professional conduct with customers, team members, and management.
• Model company standards, labor laws, and Dunkin brand policies in daily work.
• Uphold integrity, accountability, and high performance in all activities.

Conhecimentos

Managerial experience

Fast food experience

Customer service

Communication skills

Leadership

Multitasking

Financial literacy

Descrição da oferta de emprego

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard

• Previous managerial experience preferred but not required
• Previous fast food/quick service restaurant experience required
• Top-notch customer service skills
• Strong verbal and written communication skills
• Excellent leadership skills
• Works well under pressure and is able to multi-task
• Financial literacy and analytical/problem solving skills
• Access to a vehicle and a valid Driver's License required
• Ability to lift 50 lbs
• Must submit to a background check