Assistant Manager

Dunkin' Donuts Incorporated; Pennsylvania; Presencial; USD 36 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive wages

Awesome team-oriented environment

Lots of growth potential

Resumo da oferta

Dunkin Donuts Incorporated is seeking an Assistant Manager to direct overall restaurant operations, oversee a team, and drive store profitability. The role includes hiring, training, ensuring guest satisfaction, and maintaining financial performance.

Ideal candidates have prior managerial or fast-food experience, strong customer service, and leadership skills. The position requires adherence to company policies, professional conduct, and the ability to lift 50 lbs while complying with labor laws.

Qualificações

• Previous managerial experience preferred but not required.
• Previous fast food/quick service restaurant experience required.
• Top-notch customer service skills.
• Strong verbal and written communication skills.
• Excellent leadership skills.
• Works well under pressure and is able to multi-task.
• Financial literacy and analytical/problem solving skills.
• Access to a vehicle and a valid Driver's License required.
• Ability to lift 50 lbs.
• Must submit to a background check.

Responsabilidades

• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
• Work with integrity, honesty and accountability in all situations

Conhecimentos

Customer service

Leadership

Communication skills

Team building

Multi-tasking

Financial literacy

Driving license

Descrição da oferta de emprego

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard

• Previous managerial experience preferred but not required
• Previous fast food/quick service restaurant experience required
• Top-notch customer service skills
• Strong verbal and written communication skills
• Excellent leadership skills
• Works well under pressure and is able to multi-task
• Financial literacy and analytical/problem solving skills
• Access to a vehicle and a valid Driver's License required
• Ability to lift 50 lbs
• Must submit to a background check