Assistant Manager

Dunkin' Donuts Incorporated; Willow Grove (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of potential for growth within/at

Job summary

Dunkin' franchisee in Willow Grove, PA is seeking an Assistant Manager to direct daily restaurant operations, hire and supervise a team, and ensure outstanding guest service.

You will drive sales and profitability through effective execution of the store's business plan, uphold health and safety standards, and coach staff to deliver consistent quality.

The role requires strong leadership, communication, and the ability to work under pressure, with growth opportunities within the company.

Qualifications

• Previous fast food/quick service experience preferred but not required.
• Ability to train and coach team members.
• Strong leadership and decision-making abilities.
• Must pass background check.

Responsibilities

• Direct overall operation of the restaurant.
• Hire and oversee a team delivering guest service.
• Manage financial performance of the store.
• Drive sales and profitability through execution of the business plan.
• Uphold company policies and brand standards.

Skills

People management

Customer service

Team leadership

Communication

Multitasking

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard

• Previous managerial experience preferred but not required
• Previous fast food/quick service restaurant experience required
• Top-notch customer service skills
• Strong verbal and written communication skills
• Excellent leadership skills
• Works well under pressure and is able to multi-task
• Financial literacy and analytical/problem solving skills
• Access to a vehicle and a valid Driver's License required
• Ability to lift 50 lbs
• Must submit to a background check