Assistant Manager

Popeyes-01d9eb60; Lakeland (MS); On-site; USD 34,000 - 42,000; Full time

Job summary

Popeyes in Lakeland, MS is looking for an Assistant Manager to lead daily operations, drive profitability, and ensure guest satisfaction. You will support the Restaurant General Manager, coach shifts and team members, and manage inventory and cash controls while upholding brand standards.

Ideal candidates will be eighteen or older with a High School diploma or GED and 1–2 years of quick-service experience, with management exposure preferred. This role is on-site and fast-paced.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required.
• 1-2 years of previous quick service restaurant experience, management preferred.
• Some understanding of P&L interpretation and profitability influence.

Responsibilities

• Lead profitability through inventory, cost control, and cash handling.
• Motivate and direct team to deliver fast, friendly guest service.
• Coach Shift Coordinators and Team Members to raise performance.
• Direct efficient product preparation and sale within speed guidelines.
• Uphold brand standards and perform Hourly Shift Coordinator duties when needed.

Skills

P&L interpretation

Management experience

Guest service

Inventory management

Operations management

Team coaching

Education

High School Diploma or GED

Job description

POSITION OVERVIEW:The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:PROFITABILITYManages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspectionsPlaces and receives inventory truck ordersMaintains and regularly monitors a list of all restaurant assetsEnsures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as requiredEnsures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)GUESTMotivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facilityPEOPLEProvides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOPERATIONSDirects restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesEnsures that restaurant upholds operational and brand standards*Performs duties of Hourly Shift Coordinator when necessaryQUALIFICATIONS AND SKILLS:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experience, experience in management preferredSome understanding of P&L interpretation and management to influence profitability