Assistant Manager

Fulenwider Group; Kannapolis (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Taco Bell in Kannapolis, NC is hiring an Assistant Manager to lead daily restaurant operations, ensure standards, and drive customer satisfaction.

You will manage shifts, supervise team members, handle inventory, and support financial reporting while fostering a positive team environment and growth opportunities.

Strong leadership, communication, and a proven track record of developing people are essential for success in this role.

Qualifications

• Background check and drug test required.
• Reliable transportation required.
• Able to stand, walk, and lift up to 50 lbs.
• 2–4 years of supervisory experience in fast food, QSR, food service or retail with Profit & Loss responsibility.

Responsibilities

• Shift management – ensure that shift managers and team members complete their tasks.
• Customer service – ensure customers have a positive dining experience and provide support in escalated situations.
• Employee management – supervise, develop, and train new hires and address performance issues.
• Food safety – maintain a safe work environment for employees and customers.
• Inventory management – monitor inventory and ensure policy execution.
• Financial accountability – optimize profit and control costs.

Skills

Leadership

Communication

People development

Positive attitude

Education

High School Diploma or GED

Job description

Assistant Manager

Location: Taco Bell, 2281 Spider Dr NE, Kannapolis, NC 28083 | 32748 - Kannapolis, NC 28083

As the Assistant Manager, you will be responsible for the day‑to‑day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Essential Functions

• Shift management – ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service – ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management – supervises employees, develops employees and trains new hires. Ensure that employees consistently provide excellent service. Address performance issues.
• Food safety – ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management – manage inventory and monitor the effective execution of company policies.
• Financial accountability – optimize profit and control costs.

Qualifications

• High School Diploma or GED.
• 2–4 years of supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy.
• MUST pass background check criteria and drug test.
• MUST have reliable transportation.
• Ability to tolerate standing, walking, lifting up to 50 lbs.