Assistant Manager

Fulenwider Group; Gastonia (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

Taco Bell in Gastonia, NC is seeking an Assistant Manager to oversee daily restaurant operations, ensure customer satisfaction, manage labor and inventory, and maintain financial reporting. You will lead a team to deliver great food and a friendly experience.

The role requires strong leadership, effective communication, and a track record of developing people. Candidates should have 2–4 years of supervisory experience and be able to pass background and drug screening.

Qualifications

• High School Diploma or GED is required.
• 2–4 years of supervisory experience in fast food, quick service, food service or retail with Profit and Loss responsibility.
• Basic personal computer literacy.
• Must pass background check.
• Must have reliable transportation.
• Able to stand, walk, and lift up to 50 lbs.

Responsibilities

• Shift management: oversee shift managers and team tasks; assist in scheduling and deployment.
• Customer service: ensure a positive dining experience and handle escalated situations.
• Employee management: supervise, develop and train employees; address performance issues.
• Food safety: maintain a safe environment for staff and customers; uphold safety standards.
• Inventory management: monitor inventory and enforce company policies.
• Financial accountability: optimize profit and control costs.

Skills

Leadership

Communication

Customer service

Team training

Labor management

Education

High School Diploma or GED

Job description

Job Details | Job Location: Taco Bell, 1329 E. Franklin Blvd., Gastonia, NC 28054 | 41094 - Gastonia, NC 28054.

Assistant Manager Job Description

As the Assistant Manager, you will be responsible for the day-to-day operations and meet all restaurant standards to include customer satisfaction, cash control/security procedures, inventory management, labor management, financial reporting, and growth of sales. The Assistant Manager builds a strong team that consistently provides customers with great food and a friendly experience.

The Assistant Manager must have strong leadership and communication skills, a track record of people development, and a positive attitude.

Essential Functions

• Shift management – ensure that shift managers and team members complete their tasks; involved in scheduling shifts and deployment of team.
• Customer service – ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management – supervise employees, develop employees and train new hires; ensure that employees consistently provide excellent service and address performance issues.
• Food safety – ensure that the restaurant is a safe place for employees and customers to work and visit; create a strong food safety environment.
• Inventory management – manage inventory and monitor the effective execution of company policies.
• Financial accountability – optimize profit and control costs.

Qualifications

• High School Diploma or GED.
• 2-4 years supervisory experience in either a fast food, quick service restaurant, food service or retail environment, including Profit and Loss responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.