Assistant Manager

Hand & Stone - 2770 Summer St - Houston, TX; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Hand and Stone Massage and Facial Spa in Houston is seeking a sales-focused Assistant Spa Manager to drive spa operations and growth. You will lead the front desk, train sales staff, and partner with spa managers to foster a client- and team-focused culture.

Responsibilities include educating members on services and memberships, and overseeing payroll, scheduling, inventory, and sales reporting, with availability for evenings and weekends.

Qualifications

• Bachelor’s degree or management experience required.
• Strong leadership and sales aptitude.
• Excellent customer service and communication skills.

Responsibilities

• Run the spa front desk and supervise daily operations.
• Train sales associates and motivate the sales team.
• Collaborate with spa managers to build client- and team-focused culture.
• Educate members on services, upgrades, products, and memberships.
• Handle payroll, scheduling, inventory and sales reporting.

Skills

Sales leadership

Customer service

Team training

Front desk

Sales coaching

Product knowledge

Payroll

Scheduling

Inventory management

Multi-tasking

Education

Bachelor's degree

Management experience

Job description

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Must have bachelors degree or management experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking ExpertiseHave experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.