Assistant Manager

Hand & Stone Massage and Facial Spa; Greenwood (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

Hand and Stone Massage and Facial Spa in Greenwood, IN is seeking a sales-focused Assistant Spa Manager to help drive spa operations and grow membership sales. The role emphasizes client interactions, staff training, and close collaboration with spa managers.

Ideal candidates will bring spa or related industry experience, current assistant manager experience, and a passion for health and wellness. Evening and weekend availability is expected to accommodate business needs.

Qualifications

• Relevant Industry Experience – spa, wellness, beauty, hospitality, or related service industry preferred.
• Current Assistant Manager experience – must be in assistant manager role, leading operations and achieving sales/customer service goals.
• Greenwood area resident – live in or near Greenwood, IN.

Responsibilities

• Run the spa front desk, train sales associates, and collaborate with spa managers.
• Lead by example in client connections and provide individualized sales solutions.
• Educate members and guests on services, upgrades, products, and memberships.
• Handle administrative tasks and multitask across responsibilities.
• Drive results with flexible hours including evenings and weekends.

Skills

Sales experience

Customer service

Leadership

Multi-tasking

Job description

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Experience / What We’re Looking For:

• Relevant Industry Experience – Previous experience in the spa, wellness, beauty, hospitality, or related service industry is strongly preferred.
• Current Assistant Manager Experience – Candidates should currently be working at the Assistant Manager level, with experience supporting daily operations, leading a team, and contributing to sales and customer service goals.
• Greenwood Area Resident – Candidates should live in or around the Greenwood area.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa managementteam, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking Expertise- Have experience handling or assisting with administrative tasks.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.