Assistant Manager

Hand & Stone - 2770 Summer Street - Houston, TX; Fulshear (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to drive spa operations and sales initiatives. The role targets individuals who enjoy client interactions and are eager to learn about wellness products and memberships.

Ideal candidates will have a bachelor’s degree or management experience, with a track record of leading teams, managing front desk activities, and coaching sales associates to deliver exceptional customer service.

Qualifications

• Bachelor's degree or management experience required.
• Experience running front desk, training sales associates, and collaborating with spa managers.

Responsibilities

• Run the spa front desk and supervise front-desk operations.
• Lead, coach and motivate sales team to meet targets.
• Train sales associates to improve upselling and member conversions.
• Educate members and guests on services, upgrades, products, and memberships.
• Oversee payroll, scheduling, inventory management and sales reporting.

Skills

Growth leadership

Sales coaching

Customer service

Payroll scheduling

Inventory management

Sales reporting

Education

Bachelor's degree or management experience

Job description

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Must have bachelors degree or management experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking ExpertiseHave experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.