Assistant Manager

West Quality Food Service, Inc.; Greenwood (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

West Quality Food Service, Inc. is seeking an Assistant Manager to support restaurant operations, uphold quality, service, cleanliness and hospitality, and assist in managing staff and procedures. The role focuses on customer satisfaction, efficient service, and smooth daily operations.

The successful candidate will understand fast food processes, cash handling, scheduling, inventory, and P&L concepts while helping maintain a positive team environment and high standards of operation.

Qualifications

• Strong understanding of fast food operations and production procedures.
• Ability to master cash control and enforce QSC guidelines (Quality, Service, Cleanliness, Hospitality).
• Knowledge of sales forecasting, scheduling, cost control and inventory management.
• Understanding of profit and loss statements and basic personnel administration.

Responsibilities

• Assist with management responsibilities to ensure efficiency and quality of all operations.
• Ensure customer satisfaction with quick, efficient service and quality products.
• Maintain cleanliness and create a positive atmosphere for employees and customers.
• Oversee operation of equipment and adherence to guidelines in the restaurant.
• Support deployment procedures, scheduling and basic cost control.

Skills

Fast food operations

Cash handling

Scheduling

Inventory management

P&L basics

Education

High School Diploma or GED

Job description

The Assistant Manager will assist with management responsibilities and ensure efficiency and quality of all operations within the restaurant.

Responsibilities of this position include ensuring customer satisfaction by providing quick, efficient service, quality products, cleanliness, creating and maintaining a positive and cooperative atmosphere among employees and customers while maintaining knowledge and operation of all equipment.

A qualified candidate must have basic understanding of fast food operations, production procedures, deployment procedures; have ability to master cash control, understand and ensure adherence to Quality, Service, Cleanliness, Hospitality guidelines, basic principles of sales forecasting and scheduling, cost control, inventory, profit and loss statements and personnel administration.

Candidate must be able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.

A High School Diploma or GED is preferred.