Assistant Manager

Jersey Mike's Grand Rapids, MI; Grand Rapids (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

Jersey Mike's Grand Rapids is seeking an Assistant General Manager to lead daily operations, ensure excellent guest experiences, and manage a small crew in a fast-paced environment. The role emphasizes cleanliness, efficiency, training, and hands-on involvement in bread prep and slicing.

Ideal candidates bring QSR experience, a Serve Safe certification, reliable transportation, and strong communication skills to drive team performance and guest satisfaction.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler.
• Reliable transportation required.

Responsibilities

• Maintain a restaurant noticeably cleaner than others.
• Work in a fast-paced, team-driven atmosphere.
• Multitask with a sense of urgency.
• Interface with customers to provide an exceptional experience.
• Demonstrate accountability and integrity.
• Lead a crew of 3–7 people; provide training.
• Open and close the store; know bread baking and prep.
• Slice proficiently and fill in for the manager when needed.
• Participate in management meetings and strategy sessions.

Skills

Leadership

Customer service

Communication

Multitasking

Training

Team management

Reliability

Slicer operation

Education

High school diploma or equivalent

Tools

Slicer

Job description

"Jersey Mike's "A Sub Above"

Jersey Mike's Subs is looking for Managers.

An Assistant General Manager responsibilities include, but are not limited to:

• Maintain restaurant that is noticeably cleaner than others
• Work in a fast-paced team driven atmosphere
• Ability to multitask and work with a sense of urgency
• Interface with customers and provide an exceptional experience
• Full understanding of the term's accountability and integrity
• Key Holder
• Perform all tasks related to opening and closing of store
• Knows how to bake bread and perform all prep
• Manage and lead crew of 3 to 7 people
• Proficient in slicing
• Fill in for Manager in all capacities when needed
• Assist in in employee training
• Lead by example
• Participate in management team meetings and strategy sessions

Qualifications for the job:

• Education: High school degree or equivalent
• 1 Year QSR experience preferred
• Other: Must be 18 years or older to operate the slicer
• Serve Safe Certification - Food Handler
• Must have reliable transportation

Key Competencies:

• Excellent Menu and product knowledge
• Must be able to thrive in a fast pace environment
• Desire to improve self and skill sets
• Able to communicate effectively with guests. Awesome personality
• Participate in all Jersey Mike's training programs
• Ability to meet schedule requirements and is a reliable performer

This website is not operated by Jersey Mike's Franchise Systems. Jersey Mike's restaurants are independently owned and operated franchise locations. Franchisees are independent business owners who set their own wage and benefit programs, which can vary between franchisees. Your application will go directly to the franchisee, and all hiring decisions will be made by the franchisee.

We use eVerify to confirm U.S. Employment eligibility.

Compensation: To be discussed