Assistant Manager

StretchLab; Eagle (ID); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Opportunity for advancement

Commission on memberships and sales

Job summary

StretchLab is seeking a highly motivated Assistant Studio Manager in Eagle, Idaho. This role requires strong sales and customer service skills to build and maintain a studio member base. Ideal candidates will engage with clients, manage membership sales, and promote a welcoming environment.

Applicants should possess at least one year of sales and customer service experience. StretchLab offers competitive hourly compensation, commission opportunities, and potential for growth within the studio.

Qualifications

• Minimum of one year of proven direct-to-consumer sales experience.
• At least one year of customer service experience is required.
• Fitness/wellness knowledge or background is highly desired.

Responsibilities

• Conduct membership sales and follow-up.
• Book and confirm sessions accurately.
• Greet and check in clients upon entry.
• Participate in community events to promote the studio.
• Maintain a clean and welcoming studio environment.

Skills

Direct-to-consumer sales experience

Customer service experience

Communication skills

Team player

Job description

Benefits

• Employee discounts
• Free uniforms
• Opportunity for advancement
• Competitive salary

Does the room light up whenever you enter it? StretchLab is currently seeking high-energy, passion-filled, sales-motivated individuals who are wellness-minded and love our community and brand!

Locally owned and operated in the Treasure Valley since 2018, we have grown to three studios in Eagle, Boise, and Meridian. StretchLab has created a variety of offerings to empower clients to ‘Live Long’ and has gathered a team of experts, including the world’s leading authority on stretching and flexibility, to ensure that our clients receive a world-class stretching session.

Position

The StretchLab Assistant Studio Manager is primarily responsible for building and maintaining the studio's member base and must have strong sales experience and customer service skills. Ideal candidates will be able to build rapport and lasting relationships with current members and prospects. You are the first person our clients see when they visit the studio, so your outgoing personality and positive energy are an important part of our success!

Responsibilities

• Conduct the sales process, including lead follow-up, first-visit booking, initial consultation, and membership sales.
• Book and confirm sessions accurately.
• Greet and check in clients and prospects upon entry to the studio.
• Participate in special events (health fairs, grand openings, marathons, and community events) to promote the studio.
• Maintain a clean, organized, and welcoming studio environment.

Qualifications

• At least one year of proven direct-to-consumer sales experience is required.
• At least one year of customer service experience is required.
• Willingness to work in any of our three studios on any given day.
• Fitness/wellness knowledge, experience, or background is highly desired.
• Ability to stand for up to 8 hours throughout the workday.
• Fluent in English and have excellent communication skills via in-person, phone, and email.
• Team player. Clear and consistent communication with clients, team, and management.

Compensation & Perks

• Competitive hourly compensation based on experience + commission.
• Commission paid on individual memberships & retail sales.
• Opportunities for growth within the studio, including additional sales and management opportunities.