Assistant Manager

Dunkin' | Placido/Faulkner Network; Dennis (MA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Fun environment

Flexible hours

Free meals & drinks

Job summary

Dunkin' in Dennis, MA is seeking hard-working, enthusiastic crew members who are passionate about delivering great guest experiences. You will help maintain a fast-paced, customer-focused environment and support a respectful team that strives for results.

We offer flexible hours, free meals and drinks while you work, and plenty of opportunities for growth as you learn the Dunkin' systems, recipes, and brand standards.

Qualifications

• Experience delivering excellent guest service in a fast-paced environment.
• Ability to lead a team and assign tasks effectively.
• Strong communication and feedback skills.

Responsibilities

• Maintain a customer service focus, passion for results, and a desire to lead a great team.
• Support a respectful team environment
• Set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.
• Support the training of crew members
• Resolve guest issues
• Ensure Brand standards, recipes, and systems are executed
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
• Drive sales goals and results
• Execute restaurant standards and marketing initiatives

Skills

Customer service

Team leadership

Motivation

Training

Guest resolution

Sales drive

Job description

We are seeking hard working, enthusiastic, individuals who are passionate about Dunkin' brands. Our team is committed to making our guests day by serving them with a great product to keep them running.

What We Offer:

• Fun, fast paced environment
• Flexible hours - we will work with your schedule
• Free meals and drinks while you work
• Tons of opportunity for growth!

What You’ll Do:

• Maintain a customer service focus, passion for results, and a desire to lead a great team.
• Support a respectful team environment
• Set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.
• Support the training of crew members
• Resolve guest issues
• Ensure Brand standards, recipes, and systems are executed
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
• Drive sales goals and results
• Execute restaurant standards and marketing initiatives