Assistant Manager

Dunkin' | Placido/Faulkner Network; Bellingham (MA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Flexible hours

Free meals and drinks while you work

Growth opportunities

Fun, fast-paced environment

Job summary

Dunkin is hiring crew members to deliver fast, friendly service in a fun, high-energy shop in Massachusetts. You’ll join a team that values hospitality, efficiency, and quality coffee and baked goods.

You'll help set goals, train new teammates, resolve guest issues, and drive sales while upholding Brand standards and safety guidelines. Flexible hours make it easy to fit around your schedule.

Qualifications

• Experience delivering excellent customer service in a fast-paced environment.
• Ability to lead by example and motivate a team to achieve goals.
• Willingness to train and develop crew members.

Responsibilities

• Maintain a customer service focus, passion for results, and a desire to lead a great team.
• Support a respectful team environment
• Set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.
• Support the training of crew members
• Resolve guest issues
• Ensure Brand standards, recipes, and systems are executed
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
• Drive sales goals and results
• Execute restaurant standards and marketing initiatives

Skills

Customer service

Leadership

Team motivation

Training others

Job description

We are seeking hard working, enthusiastic, individuals who are passionate about Dunkin' brands. Our team is committed to making our guests day by serving them with a great product to keep them running.

What We Offer:

• Fun, fast paced environment
• Flexible hours - we will work with your schedule
• Free meals and drinks while you work
• Tons of opportunity for growth!

What You’ll Do:

• Maintain a customer service focus, passion for results, and a desire to lead a great team.
• Support a respectful team environment
• Set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.
• Support the training of crew members
• Resolve guest issues
• Ensure Brand standards, recipes, and systems are executed
• Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
• Drive sales goals and results
• Execute restaurant standards and marketing initiatives