Assistant Manager

University of Virginia; Charlottesville (VA); On-site; USD 40,000 - 45,000; Full time

Job summary

The University of Virginia in Charlottesville is seeking a Retail Supervisor for the Sabre Shop at the Aquatic Fitness Center. This on-site role oversees student staff, delivers excellent customer service, and drives sales while coordinating daily operations and merchandising standards.

You will create weekly schedules, train and guide staff, manage inventory with the Operations Manager, and ensure a neat, fully stocked store environment. Some evenings, weekends, and events are required.

Qualifications

• High School Diploma or equivalent required.
• Up to 4 years of retail experience.
• Preferred: 2+ years of supervisory experience.

Responsibilities

• Supervision and training of student staff to assist with daily operations.
• Create weekly schedules, set clear expectations with staff and provide feedback when needed.
• Ensure store is neat, clean, and fully stocked.
• Work directly with Operations Manager on inventory and operational needs.

Skills

Customer service

Interpersonal skills

Communication skills

Mathematical skills

Cash register operation

Inventory computer systems

Problem solving

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

This position is responsible for providing exemplary customer service, with a focus on driving sales, marketing initiatives, assisting with daily operations, and special events within a retail environment at the Sabre Shop located in the Aquatic Fitness Center.

This supervisory position requires a responsible individual that enjoys interacting with customers and can provide exceptional customer service. Must be able to master cashier and computer functions, stock sales floor, execute merchandising protocols, receive merchandise and transfers, all in accordance with established policies and procedures. Incumbent independently performs opening and closing functions while ensuring all inventory assets are secure. Must be able to work a flexible schedule which includes evenings, weekends, football games and swim meets among others.

Responsibilities

• Supervision and training of student staff to assist with daily operations.
• Create weekly schedules, set clear expectations with staff and provide feedback when needed.
• Ensure store is neat, clean, and fully stocked.
• Work directly with Operations Manager on inventory and operational needs.

Required Education

High School Diploma or Equivalent Required

Required Experience

Up to 4 years of retail experience

Preferred Experience

At least 2 years of supervisory experience

Required, Knowledge, Skills And Abilities

• Strong customer service skills
• Strong interpersonal and communication skills
• Strong mathematical skills
• Basic computer knowledge of Microsoft applications, email, and other basic functions.
• Ability to operate a cash register and inventory computer system.

Required Computer Applications

Microsoft Word and Excel, Microsoft Outlook (email)

Position Type & Work Location

Exemption Status: This is an exempt-level, benefited position. Learn more about UVA benefits.

Work Arrangement: This position is based in Charlottesville, VA, and must be performed fully on-site.

About UVA and the Community

To learn more about UVA and in the Charlottesville area, visit UVA Life and Embark CVA.

Application Timeline

Application review will begin after April 13, 2026.

Background Check

Background checks will be conducted on all new hires prior to employment.

Visa Sponsorship

This position will not consider candidates who require immigration sponsorship now or in the future.

Salary range

for this position will be $40,000 - $45,000 depending on experience.

Reference Check Process

Reference checks will be completed by UVA’s third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested, with at least three responses required.

Department Contact

For questions about the position, please contact Matthew Scott Morris

PHYSICAL DEMANDS

• Able to lift up to 35 pounds.
• Must be able to stand up to 40 hours.

The job does occasionally require traveling some distance to attend meetings, and programs.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.