Assistant Manager

Hand & Stone Massage and Facial Spa; Canonsburg (Washington County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Vision insurance

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Free food & snacks

Job summary

Hand and Stone Massage and Facial Spa in Canonsburg, PA is seeking a sales-focused Assistant Spa Manager to drive spa operations, manage the front desk, and lead a guest-centered team. Ideal candidates bring leadership, coaching and strong client service skills to promote memberships and services, while coordinating scheduling, inventory, and sales reporting.

This is a full-time role with growth opportunities and a collaborative culture within a locally owned franchise.

Qualifications

• Experience leading a front desk and sales team in a wellness or service industry.
• Ability to coach sales staff to meet membership and service goals.
• Strong client service and relationship-building skills.
• Proficient in scheduling and inventory basics.

Responsibilities

• Manage the spa front desk and guest flow.
• Train and mentor sales associates.
• Coach team to drive membership upgrades.
• Coordinate scheduling, inventory, and reporting.

Skills

Front desk leadership

Sales coaching

Customer service

Team training

Inventory & scheduling

Job description

Benefits:

• Free uniforms
• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts
• Free food & snacks

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking Expertise Have experience handling or assisting with administrative tasks- including (but not limited to) scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.