Assistant Manager

Hand & Stone Massage and Facial Spa; Arvada (CO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Bonus based on performance

Employee discounts

Job summary

Hand & Stone Massage and Facial Spa in Arvada is seeking an energetic Assistant Spa Manager to help run daily operations and lead the front desk team. The role emphasizes client service, sales growth, and a collaborative culture with the spa managers.

The ideal candidate will have at least 5 years in sales and customer service, with strong leadership, organizational, and multi-tasking skills to manage payroll, scheduling, inventory, and reporting across shifts.

Qualifications

• Minimum of 5 years of sales and customer service experience.
• Experience leading a team and training sales associates.
• Ability to educate clients on services, products, and memberships.

Responsibilities

• Run the spa front desk and supervise daily operations.
• Train and coach sales associates to improve performance.
• Coordinate payroll, scheduling, inventory, and sales reporting.

Skills

Sales and Customer Service

Leadership

Training and Coaching

Front Desk Operations

Job description

Benefits:

• Health insurance
• Vision insurance
• Bonus based on performance
• Dental insurance
• Employee discounts

Hand & Stone Massage and Facial Spa in Arvada is a well established, very busy spa!
We are currently seeking an energetic and reliable Assistant Spa Manager to help us run our operation!
Are people often impressed with your organizational skills? Would you consider yourself to be an enthusiastic individual with a drive for success? Are you a self-proclaimed “self-starter”? This position is designed for people who are interested in learning about the wellness industry and growing in their career. Our ideal candidate will have a minimum of 5 years of sales and customer service experience.
Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking Expertise - Have experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.

What’s in it for you?

• A great opportunity to implement creative strategies to help our new spa become as successful as possible!
• Growth opportunities
• Competitive compensation
• Medical, Dental, Vision
• Commission opportunities and generous bonuses
• Employee discounts
• A professional and safe work environment
• Employee referral bonuses
• Contests

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.