Assistant Manager

Hand and Stone Massage and Facial Spa, Inc.; Arvada (CO); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Employee discounts

Commission opportunities

Bonus based on performance

Job summary

Hand & Stone Massage and Facial Spa in Arvada is seeking an energetic and reliable Assistant Spa Manager to help run our busy operation, with front desk leadership, training sales associates, and collaboration with spa managers to foster a client- and team-focused culture.

The ideal candidate has at least 5 years of sales and customer service experience, strong organizational skills, and a passion for health and wellness, with availability for evenings and weekends.

Qualifications

• Minimum of 5 years in sales and customer service.
• Strong organizational skills and leadership abilities.
• Willingness to work evenings and weekends.

Responsibilities

• Lead front desk operations and supervise sales associates.
• Coach and motivate a sales team to meet targets.
• Educate clients on services, memberships, and upgrades.
• Manage schedules, payroll, and inventory.
• Collaborate with spa managers to drive client and team satisfaction.

Skills

Leadership

Sales & Customer Service

Coaching

Client Relations

Multi-tasking

Tools

Payroll system

Scheduling software

Inventory management

Sales reporting

Job description

Benefits:

• Health insurance


• Vision insurance


• Bonus based on performance


• Dental insurance


• Employee discounts

Hand & Stone Massage and Facial Spa in Arvada is a well established, very busy spa!

We are currently seeking an energetic and reliable Assistant Spa Manager to help us run our operation!

Are people often impressed with your organizational skills? Would you consider yourself to be an enthusiastic individual with a drive for success? Are you a self-proclaimed “self-starter”?

This position is designed for people who are interested in learning about the wellness industry and growing in their career. Our ideal candidate will have a minimum of 5 years of sales and customer service experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..


• Member Conversion and Customer Service-As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.


• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.


• Multi-Tasking Expertise - Have experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.


• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.

What’s in it for you?

• A great opportunity to implement creative strategies to help our new spa become as successful as possible!


• Growth opportunities


• Competitive compensation


• Medical, Dental, Vision


• *Commission opportunities and generous bonuses


• Employee discounts


• A professional and safe work environment


• Employee referral bonuses


• Contests