Assistant Manager

Firehouse Subs; Ames (IA); On-site; USD 42,000 - 60,000; Full time

Job summary

Firehouse Subs in Ames, IA is seeking an Assistant Manager to lead restaurant operations, drive profitability, and ensure excellent guest service.

You will coach shifts coordinators and team members, manage inventory and cash controls, and coordinate daily tasks to meet brand standards and speed of service.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required, 2 years of college preferred.
• 1-2 years of previous quick service restaurant experience, management preferred.
• Some understanding of P&L interpretation and management to influence profitability.

Responsibilities

• Manages inventory costs and conducts regular inspections to protect profitability.
• Places and receives inventory truck orders and maintains asset lists.
• Ensures cash control and security procedures are followed.
• Motivates and directs team to deliver accurate, fast, friendly service.
• Directs operations toward efficient preparation and sale of products within speed guidelines.
• Provides coaching to shifts coordinators and team members to raise performance.
• Performs duties of Hourly Shift Coordinator when necessary.

Skills

Guest service

Leadership

Coaching

Inventory management

Cash handling

Operations management

Education

High School Diploma or GED

2 years of college preferred

Job description

POSITION OVERVIEW:The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:PROFITABILITYManages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspectionsPlaces and receives inventory truck ordersMaintains and regularly monitors a list of all restaurant assetsEnsures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as requiredEnsures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)GUESTMotivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facilityPEOPLEProvides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOPERATIONSDirects restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesEnsures that restaurant upholds operational and brand standards*Performs duties of Hourly Shift Coordinator when necessaryQUALIFICATIONS AND SKILLS:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experience, experience in management preferredSome understanding of P&L interpretation and management to influence profitability