Assistant Manager

Popeyes-01d9eb60; Lauderdale Courts (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Popeyes is seeking an Assistant Manager to lead the restaurant's operations, drive profitability, and develop people. You will support the RGM and manage a 20-45 member team, focusing on guest service, inventory, and adherence to brand standards.

Ideal candidates have 1–2 years in quick-service management or supervisory roles, with a solid understanding of P&L basics and cash handling. This full-time position requires at least 18 years old and a high school diploma or GED.

Qualifications

• High school diploma or GED required; 2 years of college preferred.
• Prior quick-service restaurant experience; management preferred.
• Understanding of P&L to influence profitability.

Responsibilities

• Assist in managing daily restaurant operations and profitability.
• Coach shifts Coordinators and crew to uphold service standards.
• Oversee inventory, cash controls, and asset security.
• Ensure fast, friendly service and brand compliance.

Skills

Leadership

Guest service

Inventory control

P&L basics

Cash handling

Team coaching

Education

High School Diploma or GED

Job description

POSITION OVERVIEW:The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:PROFITABILITYManages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspectionsPlaces and receives inventory truck ordersMaintains and regularly monitors a list of all restaurant assetsEnsures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as requiredEnsures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)GUESTMotivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facilityPEOPLEProvides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOPERATIONSDirects restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesEnsures that restaurant upholds operational and brand standards*Performs duties of Hourly Shift Coordinator when necessaryQUALIFICATIONS AND SKILLS:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experience, experience in management preferredSome understanding of P&L interpretation and management to influence profitability