Assistant Manager

Popeyes-01d9eb60; Cookeville (TN); On-site; USD 36,000 - 54,000; Full time

Job summary

Popeyes is seeking an Assistant Manager to lead daily operations, drive profitability, and deliver exceptional guest service. You will support the Restaurant General Manager in managing a 20-45 person team, ensuring brand standards and efficient service.

You will coach shifts, monitor inventories, and help develop staff while upholding compliance with cash controls and safety procedures. This role is ideal for someone with quick-service experience seeking growth into leadership.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required, 2 years of college preferred.
• 1–2 years of previous quick service restaurant experience; management experience preferred.
• Some understanding of P&L interpretation and management to influence profitability.

Responsibilities

• Drive profitability through inventory control, costing and cash handling procedures.
• Motivate and coach team to deliver guest service that exceeds expectations.
• Oversee daily operations and maintain brand standards across the restaurant.
• Develop shift teams and ensure staffing aligns with business needs.
• Directly manage Hourly Shift Coordinators and Team Members and cover Coordinator duties when needed.

Skills

Leadership

People development

Operations management

P&L understanding

Coaching

Guest service

Restaurant management

Education

High School Diploma or GED

Some college (2 years preferred)

Job description

POSITION OVERVIEW:The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes. The AM operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20-45 employees).SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:PROFITABILITYManages inventory costs and maintains inventory by performing Daily, Weekly and Monthly inventory inspectionsPlaces and receives inventory truck ordersMaintains and regularly monitors a list of all restaurant assetsEnsures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as requiredEnsures that restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers)GUESTMotivates and directs team members to exceed guest expectations with accurate, fast and friendly service in a clean facilityPEOPLEProvides coaching and feedback to Shifts Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performanceOPERATIONSDirects restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelinesEnsures that restaurant upholds operational and brand standards*Performs duties of Hourly Shift Coordinator when necessaryQUALIFICATIONS AND SKILLS:Must be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferred1-2 years of previous quick service restaurant experience, experience in management preferredSome understanding of P&L interpretation and management to influence profitability