Assistant II, Enrollment

Tarrant County College; Fort Worth (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Tarrant County College in Fort Worth is seeking an Assistant II, Enrollment to support student admissions processing at the District Admissions & Records office. The role handles high-volume clerical tasks with accuracy and professionalism.

The ideal candidate has a high school diploma or GED and at least three years of related experience, with strong customer service and data-entry skills in a higher-education setting.

Qualifications

• High school diploma or GED required.
• Three (3) years' working experience related to essential duties required.
• Associate's degree or 60+ college hours preferred.
• Experience in higher education admissions or international student processing is a plus.

Responsibilities

• Assist students in person, by phone, and in writing; provide instructions per TCC policies.
• Process transcripts and determine academic status including residency, GPA, and test exemptions.
• Coordinate workflow with other departments on campus; maintain data confidentiality.
• Enter data into the TCC system and process re-admission requests and updates to student records.
• Process residency, meningitis records, course changes, exemptions/waivers, and TSIs.

Skills

Customer service

Interpersonal skills

Education

High School Diploma or GED

Associate's degree

Tools

Microsoft Office

Job description

Assistant II, Enrollment

Department: District Admissions & Records

Campus Location: TCCD District Offices

Employee Classification: CLR - Clerical

Position Type: FT - Regular

Grant Funded: No

Pay Frequency: Monthly

Compensation Details: Starting Pay - $41,800

Work Hours: Monday - Friday 8:00am - 5:00pm

Remote Eligible: This position is not eligible for remotework

Job Summary: Reporting to the assigned campus leader, this role is responsiblefor performing a variety of high-level clerical and administrativeduties related to processing student admissions applications andrelated information.

Primary Duties and Responsibilities

Essential Performance Requirements

• Assist students and prospective students in person, by phone, andin writing; provides instructions based on Tarrant County College(TCC) policies and procedures
• Processes incoming high school transcripts and conducts researchto establish student academic status prior to entering TCC,including residency status, high school graduation status(including rank and grade point average), home school status, andveterans' status; analyzes test scores to determine eligibility tobe exempt from testing
• Coordinates workflow with other departments and programs oncampus
• Interacts with different databases, ensuring confidentiality ofall stored data
• Interprets and follows prescribed procedures to produce a largevolume of work
• Maintains knowledge of state regulations and TCC policies andprocedures; applies knowledge to the application process
• Performs advanced administrative work depending on area ofassignment
• Performs advanced administrative work depending on the area ofassignment, including processing different documents, forms,reports and files, and assists supervisor with office managementduties
• Processes applications and enters data into the TCC System andprocesses re-admission requests, updating demographic information,academic history, and academic status and processes continuingeducation information
• Processes documents regarding residency, meningitis shot records,course changes, tuition exemptions/waivers, Texas Successinitiative (TSI), and class reinstatements

**Essential Duties for positions reporting to units in the DistrictAdmissions & Records department may vary slightly from the listabove.**

Service Excellence

• Attends the workplace regularly, reports to work punctually, andfollows a work schedule to keep up with the demands of theworksite
• Completes all required training and professional developmentsessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of theCollege

Supervision

• Works under the general supervision of the assigned campusleader

Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of thevarious types of work that may be performed. The omission ofspecific statements of duties does not exclude them from theposition if the work is similar, related or a logical assignment tothe position. The job description does not constitute an employmentagreement between the employer and employee and is subject tochange by the employer as the needs of the employer andrequirements of the job change.

Required Minimum Qualifications

• High school diploma or GED
• Three (3) years' working experience related to the EssentialPerformance Requirements

Preferred Qualifications

• Associate's degree or 60+ college hours
• At least one (1) year's working experience in a higher educationadmission or international student processing office
• At least one (1) year's working experience with internationalstudents in a higher education setting

Knowledge, Skills and Abilities

• Skilled in excellent customer service and interpersonalrelationships
• Skilled using computerized applications and enterprise systems,including word processing, spreadsheet, and presentationsoftware

Physical Demands and Work Environment

The physical demands described here are representative of thosethat must be met by an employee to successfully perform theessential functions of this job. While performing the duties ofthis job, the employee is frequently required to sit; use hands tofinger, handle, or feel objects, tools, or controls; reach withhands and arms; and talk or hear. The employee is occasionallyrequired to stand, walk, and climb or balance. The employee mustoccasionally lift and/or move up to 10 pounds. Specific visionabilities required by this job include close vision, distancevision, color vision, peripheral vision, depth perception, and theability to adjust focus.

The work environment characteristics described here arerepresentative of those an employee encounters while performing theessential functions of this job. While performing the duties ofthis job, the employee occasionally works near moving mechanicalparts and is occasionally exposed to risk of electrical shock. Thenoise level in the work environment is usually quiet.

Accommodation/EEO Statement

Tarrant County College is committed to providing equal access toits employment process. Reasonable accommodations are available toqualified applicants who need an accommodation to participate inthe application, interview, assessment, or selection process. Torequest an accommodation, contact The Office of Human Resources viaemail at [e-mail].