Assistant Housekeeping Manager: Lead Rooms & Guest Experience

Hyatt Hotels Corporation; New York (NY); In loco; USD 64.000 - 74.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free hotel stays worldwide

401(k) with company match

Paid time off

Complimentary meals during shifts

Tuition reimbursement

Employee stock purchase plan

Exclusive discounts

Descrizione del lavoro

Hyatt Grand Central New York seeks an Assistant Housekeeping Manager to support the Executive Housekeeper in leading daily housekeeping operations, ensuring top cleanliness and guest readiness across guest rooms and public areas.

You will supervise, coach, and schedule associates, promote safety and quality, and collaborate with departments to deliver exceptional guest experiences in a busy Midtown Manhattan hotel.

Competenze

• 2-3 years of progressive hotel Rooms Management experience.
• Excellent verbal and written communication skills.
• Ability to interact effectively with guests from diverse backgrounds.
• Strong organizational and administrative skills.

Mansioni

• Assist with oversight of daily housekeeping operations across guest rooms, public areas, and night cleaning.
• Maintain cleanliness, presentation, and service standards throughout the hotel.
• Support associate training, coaching, development, and scheduling.

Conoscenze

Guest service excellence

Communication skills

Interpersonal & cross-cultural

Leadership & motivation

Customer service focus

Microsoft Word

Excel

Formazione

Hotel/Hospitality degree asset

Strumenti

Microsoft Word

Excel

Descrizione del lavoro

Hyatt Grand Central New York seeks an Assistant Housekeeping Manager to support the Executive Housekeeper in leading daily housekeeping operations, ensuring top cleanliness and guest readiness across guest rooms and public areas.

You will supervise, coach, and schedule associates, promote safety and quality, and collaborate with departments to deliver exceptional guest experiences in a busy Midtown Manhattan hotel.