Assistant Housekeeping Manager: Lead & Elevate Guests

Concord Hospitality Brand; Raleigh (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Tuition assistance

Discounted hotel rates

Training & development

Career advancement opportunities

Job summary

Concord Hospitality Brand in Raleigh is seeking an Assistant Housekeeping Manager to supervise housekeeping, laundry and house person teams, ensuring guests enjoy a spotless environment across guest rooms and public areas. You will partner with Front Desk and Maintenance to uphold high cleanliness and productivity standards while maintaining operations in proper working order.

As a coach and mentor, you lead onboarding, training and performance management, model professionalism and integrity,

Qualifications

• Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor.
• Strong communication skills and professionalism when interacting with guests and colleagues.
• Leads by example, takes pride in work and drives team performance.
• Ability to mentor, train and manage a team in a fast-paced environment.

Responsibilities

• Oversee housekeeping, laundry and house person teams and ensure guest rooms and public areas are spotless.
• Collaborate with Front Desk and Maintenance to maintain guest satisfaction and smooth operations.
• Model professional behavior, coach team members and manage onboarding, training, and performance.
• Accountable for the entire housekeeping department's results and goals.

Skills

Leadership in housekeeping

Communication skills

Attention to detail

Team leadership

Job description

Concord Hospitality Brand in Raleigh is seeking an Assistant Housekeeping Manager to supervise housekeeping, laundry and house person teams, ensuring guests enjoy a spotless environment across guest rooms and public areas. You will partner with Front Desk and Maintenance to uphold high cleanliness and productivity standards while maintaining operations in proper working order.

As a coach and mentor, you lead onboarding, training and performance management, model professionalism and integrity,