Asst Housekeeping Manager $25hr - Marriott Crabtree, Raleigh, NC

Concord Hospitality Brand; Raleigh (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Tuition assistance

Discounted hotel rates

Training & development

Career advancement opportunities

Job summary

Concord Hospitality Brand in Raleigh is seeking an Assistant Housekeeping Manager to supervise housekeeping, laundry and house person teams, ensuring guests enjoy a spotless environment across guest rooms and public areas. You will partner with Front Desk and Maintenance to uphold high cleanliness and productivity standards while maintaining operations in proper working order.

As a coach and mentor, you lead onboarding, training and performance management, model professionalism and integrity,

Qualifications

• Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor.
• Strong communication skills and professionalism when interacting with guests and colleagues.
• Leads by example, takes pride in work and drives team performance.
• Ability to mentor, train and manage a team in a fast-paced environment.

Responsibilities

• Oversee housekeeping, laundry and house person teams and ensure guest rooms and public areas are spotless.
• Collaborate with Front Desk and Maintenance to maintain guest satisfaction and smooth operations.
• Model professional behavior, coach team members and manage onboarding, training, and performance.
• Accountable for the entire housekeeping department's results and goals.

Skills

Leadership in housekeeping

Communication skills

Attention to detail

Team leadership

Job description

We are hiring an Assistant Housekeeping Manager

As the Housekeeping Manager you directly oversee housekeeping, laundry and house person team members. You are a significant part of the properties management team and work closely with the Front Desk and Maintenance Departments to ensure the guest experience goes off without a hitch. You take complete ownership of the property’s cleanliness from the guest rooms to the public areas. You work with your team members and the other departments to not only meet the property’s high cleanliness and productivity standards, but to make sure everything is kept in proper working order and drive guest service levels.

As a Manager, you model the behaviors and actions that you expect from your team. Your attention to detail, organizational skills, professionalism, passion for training, ability drive productivity and to anticipate your teams and the guest’s needs while staying calm and focused during busy and stressful periods is critical.

You are a coach and mentor to your team, while still holding them accountable for your results. You are in turn accountable for the entire housekeeping department. From onboarding, training, leading, mentoring, performance management and succession planning, you support your teams development while meeting the needs of the guest and achieving the companies goals.

Ideal candidates:

• Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor with great care and attention to detail to ensure quality.
• Good communications skills, outgoing, friendly and able to speak professionally with our guests, your manager and your colleagues.
• You take pride in your work.
• You like being in the driver’s seat and leading others to success
• You are actively engaged and passionate about where you work
• You work with professionalism and integrity.

Here are some reasons our associates like working for us:

Benefits:

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.