Assistant Hotel Manager

Holiday Inn Express Kansas City Downtown; Kansas City (MO); On-site; USD 50,000 - 55,000; Full time

Job summary

A leading hotel in Kansas City is seeking an experienced Assistant General Manager. This role involves collaborating with the General Manager to oversee daily operations, manage a team, and ensure excellent customer service. The ideal candidate will have extensive hospitality management experience, with a strong focus on budget maintenance and guest satisfaction.

Qualifications

• 3+ years of management experience in the hospitality industry required.
• Experience managing a team in a hotel setting preferred.
• Strong emphasis on customer service.

Responsibilities

• Oversee daily hotel operations and manage employees.
• Create and assess the yearly hotel budget.
• Ensure compliance with local, state, and federal regulations.

Skills

Leadership

Customer Service

Communication

Problem Solving

Organizational Skills

Education

High school diploma or GED

Bachelor's degree in hospitality management

Job description

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM's responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you! Responsibilities: • Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed • Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support • Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable • Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations • Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met Qualifications: • This role requires a strong emphasis on putting the guest first and providing exceptional customer service • This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree • A proven record of experience managing a team, preferably in a hospitality role, is required • Showcase exceptional organizational, communication, and problem-solving skills • 3+ years of experience working in a hotel or the hospitality industry required Compensation: $50,000 - $55,000

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Compensation:
$50,000-$55,000 per year