Assistant Gym Manager — Lead Member Experience

Planet Fitness; University Place (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Vacation*/Sick Time/Holiday Pay

Free Black Card Membership

401(k) Retirement Savings Plan – 3% H1

Job summary

Planet Fitness in University Place, WA seeks an Assistant Manager to oversee gym operations and deliver a high-quality, welcoming member experience in our Judgement Free Zone®. You will help manage staff, support sales targets and ensure daily club excellence.

Daily duties include front desk oversight, member sign-ins, tours for prospective members, and coordination with the Club Manager to maintain a clean, safe facility. This role requires leadership, communication, and reliable teamwork.

Qualifications

• Must be 18 years of age or older.
• Passion for helping others.
• Commitment to excellent service.
• Previous management experience is preferred.
• Basic computer proficiency (Microsoft Suite).
• Current CPR Certification preferred.
• High school diploma/GED equivalent required.
• Excellent communication and interpersonal skills.
• Strong leadership and organizational skills.

Responsibilities

• Achieve or exceed individual sales goals, contribute to club monthly and yearly goals.
• Assist in recruiting, hiring, training and developing a high performing staff.
• Maintain a welcoming atmosphere for members, guests and staff; ensure superior customer service.
• Provide backup support to Club Manager as needed and assist with scheduling and supervising staff.
• Oversee front desk activities: check-ins, tours, phone inquiries and member sign-ups.
• Support in maintaining cleanliness and maintenance of the facility.
• Assist in inventory and supplies management within budget.
• Track statistics and prepare regular reports for leadership.

Skills

Customer service

Leadership

Communication

Management experience

CPR certification

MS Office

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Planet Fitness in University Place, WA seeks an Assistant Manager to oversee gym operations and deliver a high-quality, welcoming member experience in our Judgement Free Zone®. You will help manage staff, support sales targets and ensure daily club excellence.

Daily duties include front desk oversight, member sign-ins, tours for prospective members, and coordination with the Club Manager to maintain a clean, safe facility. This role requires leadership, communication, and reliable teamwork.