Assistant Grocery Department Team Lead

Priority Dispatch Corp.; Tennessee; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an Assistant Grocery Team Lead to foster a positive work environment and support the Grocery Team Leader. This role is pivotal in training and developing team members while ensuring adherence to operational standards. The ideal candidate will possess strong communication and organizational skills, a passion for natural and organic products, and a willingness to work flexible hours. Join a dynamic team focused on delivering exceptional customer service and maintaining high standards in a fast-paced grocery environment.

Qualifications

• Strong communication and leadership skills required.
• Experience with natural/organic products preferred.
• Ability to work flexible hours including nights and weekends.

Responsibilities

• Support Grocery Team Leader in training and developing team members.
• Maintain cleanliness and organization of the department.
• Implement merchandising guidelines for an attractive sales floor.

Skills

Communication Skills

Organization

Time Management

Knowledge of Natural/Organic Products

Food Safety Understanding

Leadership

Education

Experience in Retail/Customer Service

Leadership Experience

OSHA ServSafe Certification

Tools

Microsoft Office (Excel, Outlook)

Falcon Hand-held Computer Scanner

Job description

Job Details

Level: Management

Job Location: Earth Fare Knoxville - Knoxville, TN

Position Type: Full Time

Education Level: None

Salary Range: $16.00 - $18.00 Hourly

Travel Percentage: None

Job Shift: Any

Job Category: Grocery

Description

Position Summary: The Assistant Grocery Team Lead is responsible for modeling Earth Fares Vision, Mission, Declaration and Customer Service Creed. The Assistant Grocery Team Lead supports the Grocery Team Leader in training and developing a successful team within the Grocery, Frozen Food, Dairy and Bulk Departments. Responsibilities include adhering to the departments Standard Operating Procedures; supporting departments in meeting and exceeding financial goals including gross profit, shrink, sales, labor and department over-head. The Assistant Grocery Team Lead is responsible for ensuring a clean, organized, and safe work environment.

Essential Functions

1. Staff Development: Supports Grocery Team Leader by communicating the Earth Fare vision, standard operating procedures, merchandising guidelines, and financial goals to Team Members, with strong emphasis on customer service, safety and sanitation. Supports in the interview and selection process, trains, and develops Team Members with the goal of developing new leaders in the Grocery, Frozen Food, Dairy and Bulk Departments. Maintains a positive and professional work environment. Clearly defines and communicates expectations to Team Members.
2. Operational Tasks: Supports Grocery Team Leader in ordering and receiving deliveries; scheduling; checking daily and weekly sales/movement reports, shrink reports, emails and responding accordingly; conducting quarterly department inventory.
3. Merchandising: Develops and maintains an attractive sales floor by implementing Earth Fare merchandising guidelines.
4. Department Conditions: Maintains cleanliness, sanitation, and overall organization of the department including all fixtures, storage, work stations, freezers, and coolers.

Knowledge and Essential Critical Skills/Expertise

1. Strong communication skills with the ability to train, coach in the moment, and lead people in a positive and professional manner.
2. Strong organization, time management, and multi-tasking skills.
3. Knowledge of natural and organic industry trends, as well as common allergies and specialized dietary terms such as gluten-free, vegan, vegetarian, etc.
4. Understanding of food safety, sanitation and proper storage/display of organic products.
5. Willingness to work a flexible schedule to include nights, weekends, and holidays.
6. Proficient in Microsoft Office programs including Excel and Outlook. Ability to learn and use a Falcon hand-held computer scanner.
7. Desire to develop and grow your career with Earth Fare.
8. Willingness to work a flexible schedule to include nights, weekends and holidays. Flexibility to support sister stores in the same region when business needs arise.
9. Desire to become a future Store Team Leader with the flexibility to relocate within a regional territory required. Willingness to relocation anywhere within Earth Fares growing footprint preferred.
10. Must attend work on a regular and predictable basis.
11. Must complete assigned tasks in a safe manner and in a constant state of alertness.
12. Must uphold Company policies, including the anti-harassment program.
13. Must work in a cooperative manner with Team Leaders, supervisors, coworkers, customers and the public.
14. Must uphold the highest standard of integrity, honesty and ethical behavior.
15. Must work effectively and efficiently under stressful conditions.
16. Must be able to work varying shifts, including overtime.

Qualifications

Experience

1. Experience working with natural/organic products preferred.
2. Experience in a retail and/or customer service oriented position.
3. Leadership experience preferred.
4. Perishable experience and OSHA ServSafe Certification preferred.
5. Earth Fare experience preferred.

The knowledge, skills and abilities listed above may be acquired through levels of education and experience. However, any equivalent combination of education and/or experience, which provide an applicant with the listed knowledge, skills and abilities to perform the essential duties and responsibilities of the job, is acceptable.

Environmental Conditions

1. Works in a fast-paced environment with a focus on customer service.
2. May work in environments of extreme cold and extreme heat for short periods of time.
3. May travel periodically for meetings.

Physical Demands

1. Must be able to lift up to 50 pounds. (In the event an item weighs over 50 pounds the Team Member should have another member of the team help lift the item).
2. Must be able to bend, reach, stoop, kneel and squat.
3. Must be able to push, pull, and maneuver heavy loads.

Must be able to stand and be on ones feet the majority of the work day.