Assistant GM - Social Experiences & Golf Venue

Five Iron Golf; New York (NY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance*

Long and Short Term Disability*

Accident and Critical IllnessInsurance

401K *

Meals while working are included for 0

Job summary

Five Iron Golf in New York, NY is seeking an Assistant General Manager - Social to lead the social operation and guest experience. You will coach staff, drive revenue across simulator rentals, food & beverage, and leagues, and ensure top-notch hospitality.

The role requires 5+ years in hospitality management, strong leadership, and excellent communication. Schedule includes nights, weekends, and holidays; full-time, exempt status with bonus potential.

Qualifications

• 5+ years of hospitality management experience with at least 1 recent year as Assistant General Manager or General Manager
• Exemplary communication, time management and organization skills
• Upbeat energy and enthusiasm and a positive attitude
• Ability to think on your feet and manage customer expectations
• Ability to work in a fast paced environment
• Availability to be present in the space on evenings, weekends and holidays
• Ability to stand, walk and bend for long periods of time and maneuver up and down stairs
• Ability to obtain proper licensing and certifications for the location

Responsibilities

• Drive revenue in Simulator Rentals, Food and Beverage Sales and League sales
• Participate in the recruitment, hiring, and training of all staff
• Manage the onboarding and continued education of new hires
• Active evaluation of employee performance to ensure day-to-day business needs are met
• Manage and oversee all operations of the social side of the business, including leagues, sim rental experience, event execution, facilities maintenance, food & beverage service, and social staff scheduling
• Set and manage above-and-beyond service standards for all staff
• Maintain extensive knowledge of all of our products, business lines and promotions
• Maintain an understanding of the P&L of the location
• Support the efficient operation of the space by monitoring and reducing labor and other operating costs
• Assist in building relationships within the community and engaging in local marketing efforts
• Take pride and ownership of each Guest’s enjoyment and fun at Five Iron Golf

Skills

Leadership

Communication

Time management

Organization

Positive attitude

Staff management

Fast-paced environment

Evenings weekends holidays

Customer service

Problem solving

Job description

Five Iron Golf in New York, NY is seeking an Assistant General Manager - Social to lead the social operation and guest experience. You will coach staff, drive revenue across simulator rentals, food & beverage, and leagues, and ensure top-notch hospitality.

The role requires 5+ years in hospitality management, strong leadership, and excellent communication. Schedule includes nights, weekends, and holidays; full-time, exempt status with bonus potential.