Assistant General Manager, Golf Operations & Guest Experience

Five Iron Golf; New York (NY); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Free meals

Job summary

Five Iron Golf in New York seeks an Assistant General Manager of Golf to support the General Manager of Performance in overseeing golf operations and guest experiences. The role focuses on staff training, high-level service, equipment maintenance, and active engagement with guests during bookings.

You will help drive membership growth, manage mornings/afternoons and weekends, and ensure premium food and beverage service while maintaining safety standards.

Qualifications

• Hospitality, hotel, golf course/club, or sports management experience is preferred.
• Exemplary communication, time management and organization skills.
• Ability to work in a fast paced environment and manage customer expectations.

Responsibilities

• Assist the General Manager of Performance in management and training of morning and afternoon golf staff.
• Provide above-and-beyond service to Guests with a friendly face.
• Open the location in the mornings and weekends.
• Proficiency in golf simulator technology and maintenance via quality control processes.
• Build relationships with Guests and check in throughout bookings to ensure satisfaction.
• Maintain golf bag storage and equipment; stay updated on products and services.
• Collaborate with the Director of Golf to hit quarterly membership sales targets.
• Foster membership community through events and reciprocity with golf associations.

Skills

Hospitality experience

Customer service

Communication

Sales targets

Leadership

Operations management

Golf knowledge

Tools

Golf simulators

Job description

Five Iron Golf in New York seeks an Assistant General Manager of Golf to support the General Manager of Performance in overseeing golf operations and guest experiences. The role focuses on staff training, high-level service, equipment maintenance, and active engagement with guests during bookings.

You will help drive membership growth, manage mornings/afternoons and weekends, and ensure premium food and beverage service while maintaining safety standards.