Assistant General Manager – Social & Guest Experience

Five Iron Golf; New York (NY); Presencial; USD 65.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, Dental, Vision insurance

401K

Meals while working are included

Descripción de la vacante

Five Iron Golf in New York is seeking an Assistant General Manager - Social to lead social operations, coach staff, and deliver the Five Iron promise of fun and enlightened hospitality. You will drive revenue from simulator rentals, F&B, and leagues while upholding exceptional service.

The role requires 5+ years in hospitality management, strong leadership, and the ability to manage a busy venue during evenings and weekends.

Formación

• 5+ years of hospitality management experience, with at least 1 year as AGM or GM.
• Excellent leadership, communication, and organizational skills.
• Able to work evenings, weekends, and holidays.
• Strong problem-solving and customer-service orientation.
• Ability to manage fast-paced environments and staff.

Responsabilidades

• Drive revenue through simulator rentals, food and beverage, and league sales.
• Recruit, hire, and train staff; oversee onboarding and ongoing education.
• Monitor performance and ensure day-to-day business needs are met.
• Manage social operations: leagues, sim rental, events, facilities, F&B, and scheduling.
• Set service standards and maintain knowledge of products and promotions.
• Understand location P&L and help reduce labor and operating costs.
• Build community relationships and participate in local marketing.
• Ensure guests have fun and memorable experiences.

Conocimientos

Leadership

Communication

Time management

Staff development

Customer service

Operations management

Problem solving

Descripción del empleo

Five Iron Golf in New York is seeking an Assistant General Manager - Social to lead social operations, coach staff, and deliver the Five Iron promise of fun and enlightened hospitality. You will drive revenue from simulator rentals, F&B, and leagues while upholding exceptional service.

The role requires 5+ years in hospitality management, strong leadership, and the ability to manage a busy venue during evenings and weekends.