Assistant GM: Lead Operations & Guest Experience

Swig; Midwest City (OK); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Discounted Drinks & Cookies

Flexible hours

Opportunities for Growth

Company-wide competitions

Job summary

Swig is seeking an Assistant Manager to lead daily restaurant operations, ensuring high standards in both front-of-house and back-of-house areas. You will train and mentor staff, manage customer service quality, and help drive sales while controlling labor costs.

We value energy, teamwork, and a commitment to delivering an exceptional guest experience in a fast-paced setting. Join Swig for growth opportunities and a lively work environment.

Qualifications

• Leadership experience in a fast-paced restaurant setting.
• Strong customer service and communication skills.
• Ability to train and mentor staff and foster teamwork.
• Attention to detail and reliability in a busy environment.

Responsibilities

• Oversee day-to-day restaurant operations (FOH/BOH).
• Train, mentor, and communicate with staff to maintain standards.
• Serve as primary contact for customer service and online reviews.
• Drive sales and manage labor costs to improve profitability.
• Monitor prep, stocking, and staging for efficiency.
• Adjust staffing to ensure coverage and cost control.
• Assist with weekly reports, inventory, and documentation.
• Uphold policies and maintain a safe, clean, organized store.

Skills

Leadership

Customer service

Team collaboration

Communication

Multitasking

Job description

Swig is seeking an Assistant Manager to lead daily restaurant operations, ensuring high standards in both front-of-house and back-of-house areas. You will train and mentor staff, manage customer service quality, and help drive sales while controlling labor costs.

We value energy, teamwork, and a commitment to delivering an exceptional guest experience in a fast-paced setting. Join Swig for growth opportunities and a lively work environment.