Assistant Manager — Craft Drinks & Guest Experience

Harri; Bountiful (UT); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Discounted Drinks & Cookies

Flexible hours

Opportunities for Growth

Company-wide competitions

Job summary

Swig is hiring an Assistant Manager to lead daily store operations, oversee FOH/BOH, and uphold Swig’s standards. You will train staff, manage customer service, and drive sales while controlling labor costs. The role emphasizes teamwork, communication, and maintaining a clean, welcoming environment.

Prioritin g guest satisfaction and a fast-paced service mindset are essential. The position offers opportunities to grow within a dynamic, energetic team that values positivity and integrity.

Qualifications

• Strong communication skills, both verbal and written.
• Proven leadership and mentoring abilities.
• Experience delivering exceptional customer service in a fast-paced environment.
• Ability to multitask and stay organized in a busy restaurant setting.

Responsibilities

• Oversee day-to-day restaurant operations, FOH and BOH, ensuring standards are met.
• Train, develop, and mentor staff to foster a positive work environment.
• Serve as primary point of contact for customer service and manage online reviews.
• Drive sales growth and manage labor costs to improve profitability.
• Maintain clean, safe, and organized environment and stock, prep, and rotate supplies.
• Coordinate with team to ensure accurate and timely to-go and delivery orders.

Skills

Communication

Leadership

Customer service

Teamwork

Job description

Swig is hiring an Assistant Manager to lead daily store operations, oversee FOH/BOH, and uphold Swig’s standards. You will train staff, manage customer service, and drive sales while controlling labor costs. The role emphasizes teamwork, communication, and maintaining a clean, welcoming environment.

Prioritin g guest satisfaction and a fast-paced service mindset are essential. The position offers opportunities to grow within a dynamic, energetic team that values positivity and integrity.