Assistant Store Manager - Lead Ops & Guest Experience

Harri; Bertha (FL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Discounted Drinks & Cookies

Flexible hours

Growth opportunities

Team competitions for prizes

Job summary

Swig is hiring an Assistant Manager to lead day-to-day restaurant operations and uphold our high standards. You’ll guide front- and back-of-house teams, ensure a smooth, friendly guest experience, and drive profitability through smart labor management.

Ideal candidates bring strong leadership, clear communication, and a collaborative attitude. This role offers growth opportunities in a fast-paced, fun environment with emphasis on service quality and teamwork.

Qualifications

• Must demonstrate strong leadership and guest-focused service.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced restaurant environment.
• Attention to detail in operations, safety, and quality.

Responsibilities

• Oversee day-to-day restaurant operations in FOH and BOH to meet Swig standards.
• Train, mentor, and develop staff; promote a positive work environment.
• Act as the primary contact for customer service and online reviews.
• Drive sales growth and manage labor costs for profitability.
• Monitor prep, stocking, staging, inventory, and deposits.
• Adjust staffing to ensure coverage and maintain safety and cleanliness.
• Support with weekly reports and operational documentation.
• Assist with to-go/delivery orders and ensure timely service.

Skills

Leadership

Communication

Teamwork

Multitasking

Attention to detail

Job description

Swig is hiring an Assistant Manager to lead day-to-day restaurant operations and uphold our high standards. You’ll guide front- and back-of-house teams, ensure a smooth, friendly guest experience, and drive profitability through smart labor management.

Ideal candidates bring strong leadership, clear communication, and a collaborative attitude. This role offers growth opportunities in a fast-paced, fun environment with emphasis on service quality and teamwork.