Assistant GM — Lead Guest Experience

Long John Silver's; Midland (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Long John Silver’s is seeking an Assistant Restaurant General Manager to lead our team and deliver outstanding guest experiences. You will supervise crew, ensure food quality and safety, manage staffing, and drive profitability through effective operations and service excellence.

This role requires 3+ months supervisory experience, a high school diploma, reliable transportation, and the ability to work nights and weekends in a fast-paced environment.

Qualifications

• Minimum 3 months’ experience performing as a Shift Manager or similar leadership role.
• Strong guest-service orientation and ability to lead a team in a fast-paced environment.
• Knowledge of basic food safety and workplace cleanliness standards.

Responsibilities

• Guarantees 100% guest satisfaction through attentive service and issue resolution.
• Supervises crew members and restaurant management to meet performance goals.
• Ensures proper staffing levels and training to sustain service quality.
• Upholds food safety standards and ensures proper storage, handling, and preparation.
• Drives profitability by managing labor, food costs, and waste reduction.
• Delivers a welcoming, energetic experience that aligns with brand values.

Skills

Leadership

Guest service

Team supervision

Food safety

Communication

Inventory management

Education

High School Diploma or Equivalent

Job description

Long John Silver’s is seeking an Assistant Restaurant General Manager to lead our team and deliver outstanding guest experiences. You will supervise crew, ensure food quality and safety, manage staffing, and drive profitability through effective operations and service excellence.

This role requires 3+ months supervisory experience, a high school diploma, reliable transportation, and the ability to work nights and weekends in a fast-paced environment.