Assistant General Manager — Lead Guest Experience

Long John Silver's; Peoria (IL); On-site; USD 52,000 - 70,000; Full time

Job summary

Long John Silver’s in Peoria, IL is seeking an Assistant Restaurant General Manager to lead the team and deliver outstanding guest experiences. You will drive operations, training, and guest satisfaction, ensuring consistent service standards across shifts.

The role requires 18+, a high school diploma, 3 months as a Shift Manager, 40 hours weekly, reliable transportation, and availability nights/weekends. You’ll coach Crew Members, manage staffing, uphold food safety, and contribute to daily

Qualifications

• 18 years or older.
• High School Diploma or equivalent required.
• Minimum 3 months’ experience as a Shift Manager or similar.
• Able to work at least 40 hours per week, including nights and weekends.
• Must have reliable transportation and a valid driver’s license.

Responsibilities

• Guarantees 100% guest satisfaction and promptly resolves concerns.
• Inspires and motivates crew and management to exceed performance expectations.
• Leads team to collect and act on Voice of the Customer feedback.
• Ensures appropriate staffing to meet guest service needs.
• Upholds food safety, quality, and cleanliness standards across all shifts.
• Drives profitability by managing product projections and reducing waste.

Skills

Leadership

Customer service

Team management

Communication

Problem solving

Education

High School Diploma or equivalent

Job description

Long John Silver’s in Peoria, IL is seeking an Assistant Restaurant General Manager to lead the team and deliver outstanding guest experiences. You will drive operations, training, and guest satisfaction, ensuring consistent service standards across shifts.

The role requires 18+, a high school diploma, 3 months as a Shift Manager, 40 hours weekly, reliable transportation, and availability nights/weekends. You’ll coach Crew Members, manage staffing, uphold food safety, and contribute to daily