Assistant GM: Lead Bakery Team & Guest Experience

Panera LLC; Rolling Meadows (IL); On-site; USD 49,000 - 58,000; Full time

Benefits offered by this job

Quarterly bonuses

Free on-shift meals

Paid vacation

Medical/dental/vision

401(k) with match

Tuition discounts

Team member assistance program

Job summary

Panera LLC is seeking an Assistant General Manager Lead to partner with the General Manager in overseeing daily bakery-cafe operations. You will lead an amazing team, hire, train, and develop staff while driving guest satisfaction and business growth.

You will foster a culture of warmth, belonging, and growth, manage costs, and ensure safety and quality standards are met. Competitive pay with bonuses and strong benefits accompany this role.

Qualifications

• Minimum age: 18 years.
• 1+ years of restaurant management experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen.
• Flexibility to work nights and weekends in a fast-paced environment.
• Ability to lift 50 pounds and stand up to 6 hours.

Responsibilities

• Support General Manager by making key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support hiring, on-boarding, and training of new team members while motivating, energizing, and celebrating the team.
• Assist with managing team performance to meet bakery-cafe goals, standards, and guest service expectations.
• Partner with the General Manager to develop managers on Panera’s processes and values.
• Ensure guests are delighted by food, service, and team quality.

Skills

Restaurant management

Leadership

People development

Operations management

Guest service

Education

ServSafe certification

Job description

Panera LLC is seeking an Assistant General Manager Lead to partner with the General Manager in overseeing daily bakery-cafe operations. You will lead an amazing team, hire, train, and develop staff while driving guest satisfaction and business growth.

You will foster a culture of warmth, belonging, and growth, manage costs, and ensure safety and quality standards are met. Competitive pay with bonuses and strong benefits accompany this role.