Cafe Manager - Tatte Wellesley

Tatte Bakery & Cafe; Wellesley (MA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401(k) with company match

Paid vacation time

Paid sick time

Transportation benefits

Flexible schedules

50% meal discount

Mental health support

Employee Assistance Program (EAP)

Growth opportunities

Job summary

Tatte Bakery & Cafe in Massachusetts is seeking a Cafe Manager to lead hospitality, guest experiences and team development in a fast-paced café environment. You will supervise shifts, uphold quality standards, and coach staff to ensure exceptional service across the café.

As a Cafe Manager you will work to maintain product quality, safety, and brand standards while developing team members and ensuring smooth daily operations. This role offers strong growth potential and a supportive culture.

Qualifications

• Minimum 6 months of supervisory experience in a restaurant, café, or hospitality environment.
• Excellent verbal and written communication skills.
• Knowledge of restaurant operations and station setup.
• Ability to work collaboratively in a team environment.
• Strong attention to detail.

Responsibilities

• Model authentic, warm hospitality and coach team members to deliver exceptional guest experiences.
• Bring Tatte's Brand Purpose, Mission, and Values to life while upholding all company policies.
• Support execution of operational standards, food safety, product quality, and service excellence.
• Lead shifts by deploying team members, managing operations, and providing real-time coaching and feedback.
• Ensure beverage, bakery, and savory products meet recipe and presentation standards.
• Navigate guest and team member concerns professionally and effectively.
• Support onboarding and ongoing development of new team members through company training programs.
• Maintain strong knowledge of products, ingredients, allergens, and food safety practices.
• Complete administrative responsibilities including cash management, ordering, time clock verification, and safety audits.
• Other duties as assigned

Skills

Supervisory exp

Verbal & written comms

Restaurant ops

Team collaboration

Attention to detail

Job description

A Cafe Manager supports Tatte's mission to Inspire, Care for, and Nurture Life. Every day. Café Managers are key members of the café leadership team, responsible for delivering exceptional guest experiences while supporting the development of team members and executing café operations to Tatte standards.

Cafe Managers are typically experienced supervisors who are interested in developing their leadership skills and working toward becoming an Assistant General Manager. Successful Café Managers lead by example, inspire their teams through authentic hospitality, and create an environment where both guests and team members can thrive.

Key Responsibilities

• Model authentic, warm hospitality and coach team members to deliver exceptional guest experiences
• Bring Tatte's Brand Purpose, Mission, and Values to life while upholding all company policies
• Support execution of operational standards, food safety, product quality, and service excellence
• Lead shifts by deploying team members, managing operations, and providing real-time coaching and feedback
• Ensure beverage, bakery, and savory products meet recipe and presentation standards
• Navigate guest and team member concerns professionally and effectively
• Support onboarding and ongoing development of new team members through company training programs
• Maintain strong knowledge of products, ingredients, allergens, and food safety practices
• Complete administrative responsibilities including cash management, ordering, time clock verification, and safety audits
• Other duties as assigned

Essential Functions / Working Conditions

• Ability to work a flexible schedule based on business needs, including days, nights, weekends, and holidays
• Ability to work 10+ hour shifts at least four shifts per week
• Ability to stand, sit, squat, and walk for extended periods of time
• Ability to grasp, reach overhead, push, lift, and carry up to 50 pounds
• Consistent and punctual attendance
• Ability to remain calm and lead effectively during high-volume periods

Required

QUALIFICATIONS & EXPERIENCE

• Minimum 6 months of supervisory experience in a restaurant, café, or hospitality environment
• Excellent verbal and written communication skills
• Knowledge of restaurant operations and station setup
• Ability to work collaboratively in a team environment
• Strong attention to detail

Preferred

• Proficiency in Microsoft Office including Word, Excel, and Outlook
• Experience with UKG/UltiPro, Toast POS, CrunchTime, and TeamworX
• ServSafe, Allergen, and ChokeSaver certifications

Our Benefits & Perks

• Competitive Pay: $24.50–$30.50/hour, depending on experience
• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation time
• Paid sick time
• Transportation benefits
• Flexible schedules with no late nights
• 50% meal discount and 2 complimentary beverages per shift
• Free mental health support
• Free Employee Assistance Program (EAP)
• An inclusive community that offers potential for growth

Learn more about us at tattebakery.com

Join us on our journey to create something special!

Please note that Tatte is an E Verify employer.