Cafe Manager - Tatte Wellesley

Tatte Bakery & Café; Wellesley (MA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance

401(k) with company match

Paid vacation time

Flexible schedules with no late nights

50% meal discount and 2 beverages per?

Free mental health support

Free Employee Assistance Program (EAP)

Inclusive growth environment

Job summary

Tatte Bakery & Café in Massachusetts is seeking a Café Manager who can lead with warmth, uphold brand standards, and mentor team members while delivering outstanding guest experiences. You will oversee daily operations, ensure product quality, and coach shifts to maintain efficiency.

The role requires at least 6 months of supervisory experience in hospitality, strong communication, and attention to detail. Enjoy competitive pay, health benefits, 401(k), generous vacation, flexible schedules, and

Qualifications

• Minimum 6 months of supervisory experience in a restaurant, café, or hospitality environment.
• Excellent verbal and written communication skills.
• Knowledge of restaurant operations and station setup.
• Ability to work collaboratively in a team environment.
• Strong attention to detail.

Responsibilities

• Model authentic, warm hospitality and coach team members to deliver exceptional guest experiences.
• Bring Tatte's Brand Purpose, Mission, and Values to life while upholding all company policies.
• Support execution of operational standards, food safety, product quality, and service excellence.
• Lead shifts by deploying team members, managing operations, and providing real-time coaching and feedback.
• Ensure beverage, bakery, and savory products meet recipe and presentation standards.
• Navigate guest and team member concerns professionally and effectively.
• Support onboarding and ongoing development of new team members through company training programs.
• Maintain strong knowledge of products, ingredients, allergens, and food safety practices.
• Complete administrative responsibilities including cash management, ordering, time clock verification, and safety audits.
• Other duties as assigned.

Skills

Supervisory experience

Hospitality leadership

Team collaboration

Attention to detail

Verbal & written communication

Tools

Toast POS

CrunchTime

TeamworX

Microsoft Office

UKG/UltiPro

Job description

A Cafe Manager supports Tatte's mission to Inspire, Care for, and Nurture Life. Every day. Café Managers are key members of the café leadership team, responsible for delivering exceptional guest experiences while supporting the development of team members and executing café operations to Tatte standards.

Cafe Managers are typically experienced supervisors who are interested in developing their leadership skills and working toward becoming an Assistant General Manager. Successful Café Managers lead by example, inspire their teams through authentic hospitality, and create an environment where both guests and team members can thrive.

KEY RESPONSIBILITIES

• Model authentic, warm hospitality and coach team members to deliver exceptional guest experiences
• Bring Tatte's Brand Purpose, Mission, and Values to life while upholding all company policies
• Support execution of operational standards, food safety, product quality, and service excellence
• Lead shifts by deploying team members, managing operations, and providing real-time coaching and feedback
• Ensure beverage, bakery, and savory products meet recipe and presentation standards
• Navigate guest and team member concerns professionally and effectively
• Support onboarding and ongoing development of new team members through company training programs
• Maintain strong knowledge of products, ingredients, allergens, and food safety practices
• Complete administrative responsibilities including cash management, ordering, time clock verification, and safety audits
• Other duties as assigned

ESSENTIAL FUNCTIONS / WORKING CONDITIONS

• Ability to work a flexible schedule based on business needs, including days, nights, weekends, and holidays
• Ability to work 10+ hour shifts at least four shifts per week
• Ability to stand, sit, squat, and walk for extended periods of time
• Ability to grasp, reach overhead, push, lift, and carry up to 50 pounds
• Consistent and punctual attendance
• Ability to remain calm and lead effectively during high-volume periods

QUALIFICATIONS & EXPERIENCE

Required

• Minimum 6 months of supervisory experience in a restaurant, café, or hospitality environment
• Excellent verbal and written communication skills
• Knowledge of restaurant operations and station setup
• Ability to work collaboratively in a team environment
• Strong attention to detail

Preferred

• Proficiency in Microsoft Office including Word, Excel, and Outlook
• Experience with UKG/UltiPro, Toast POS, CrunchTime, and TeamworX
• ServSafe, Allergen, and ChokeSaver certifications

OUR BENEFITS & PERKS

• Competitive Pay: $24.50–$30.50/hour, depending on experience
• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation time
• Flexible schedules with no late nights
• 50% meal discount and 2 complimentary beverages per shift
• Free mental health support
• Free Employee Assistance Program (EAP)
• An inclusive community that offers potential for growth

Learn more about us at tattebakery.com

Join us on our journey to create something special!

Please note that Tatte is an E Verify employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.