Assistant General Manager – Restaurant Ops Leader

Ruby Tuesday; Muncie (IN); On-site; USD 58,000 - 62,000; Full time

Job summary

Ruby Tuesday in Muncie, IN is seeking an Assistant General Manager to oversee day-to-day operations, train staff, and ensure top-tier service. You will manage shifts, monitor food quality, and drive guest satisfaction while maintaining costs and safety standards.

The role emphasizes leadership, communication, policy compliance, and a proven ability to grow sales. Local operations require up to 55 hours/week and a focus on safe, high-quality dining experiences.

Qualifications

• Must be at least 21 years old.
• High School Diploma or equivalency required; Bachelor's preferred.
• Prefer 2 years of hands-on restaurant management experience.
• ServSafe Certified preferred or able to obtain certification.
• Valid Driver's License.
• Strong communication and leadership abilities.
• Proven ability to increase sales.

Responsibilities

• Manage, supervise and direct all hourly employees.
• Conduct periodic performance evaluations and coaching as needed.
• Observe kitchen operations and address issues promptly.
• Direct shift work: set hours, schedules and tasks.
• Drive sales and guest satisfaction; manage costs and inventories.
• Ensure food quality and sanitation; maintain compliance.
• Lead Front/Back of House training on policies and specs.
• Supervise production and preparation of food and beverage.
• Handle guest recovery with discretion and care.
• Follow Operations Playbook and communicate notes via logs.

Skills

Team leadership

Communication

Sales growth

Problem solving

Training

Policy compliance

Education

High School Diploma or equivalent

Bachelor's Degree preferred

Tools

ServSafe Certification

Job description

Ruby Tuesday in Muncie, IN is seeking an Assistant General Manager to oversee day-to-day operations, train staff, and ensure top-tier service. You will manage shifts, monitor food quality, and drive guest satisfaction while maintaining costs and safety standards.

The role emphasizes leadership, communication, policy compliance, and a proven ability to grow sales. Local operations require up to 55 hours/week and a focus on safe, high-quality dining experiences.