Assistant General Manager - Park Operations & Guest Experience

Urban Air Adventure Parks; North Canton (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Urban Air Adventure Parks is seeking an Assistant General Manager in North Canton, Ohio. The role involves motivating and leading a team to ensure high levels of customer satisfaction, managing staffing, and driving operational excellence.

The ideal candidate will possess supervisory experience in hospitality and demonstrate strong leadership abilities. This is a pivotal role in maintaining the culture of Activating Awesome!

Qualifications

• Experience in hospitality (Theme Parks, Family Entertainment Centers, Hotels, etc.) is a MUST.
• 3+ years’ supervisory or management experience required.
• Proven ability to motivate and develop team members.

Responsibilities

• Cultivate a team environment for exceptional customer service.
• Assist in hiring, retention, coaching, and staff training.
• Ensure and develop programs for consistent revenue growth.

Skills

Supervisory experience

Customer service

Team leadership

Communication skills

Adaptability

Education

CPR/First Aid Certification

ServSafe Certification

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

Urban Air Adventure Parks is seeking an Assistant General Manager in North Canton, Ohio. The role involves motivating and leading a team to ensure high levels of customer satisfaction, managing staffing, and driving operational excellence.

The ideal candidate will possess supervisory experience in hospitality and demonstrate strong leadership abilities. This is a pivotal role in maintaining the culture of Activating Awesome!