Assistant General Manager - Multi-Unit Hospitality Leader

Spanish Springs Lanes; Boston (MA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

Wellness resources

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program (EAP)

Vacation and Holidays

Perks! Bowling, Boomer's, and Waterpar

Discounts and more

Job summary

Lucky Strike Entertainment is seeking an Assistant General Manager to keep every department running, drive revenue on the floor, and ensure guests leave ready to return. You will own the shift, team, and results when the GM is out.

Bring 3–5 years of leadership in hospitality and a floor-first management style. You’ll oversee budgeting, labor planning, and cost controls while staying active during peak shifts, including nights and weekends.

Qualifications

• 3 to 5 years of progressive leadership experience in hospitality, restaurant, or high-volume operations.
• Proven ability to drive sales and operational performance across a multi-department environment.
• Experience training and developing department-level managers.
• A floor-first management style; you lead by being present, not by directing from a distance.
• Financial acumen including labor forecasting, cost control, and direct P&L impact.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Own center performance across bowling, arcade, food and beverage, bar, and events on every shift.
• Drive sales through strong hospitality, guest engagement, and sharp service standards.
• Hire, train, coach, and schedule hourly teams across all departments.
• Manage daily financials including cash handling, labor, COGS, and inventory.
• Stay visible and active during peak shifts including nights, weekends, and holidays.
• Execute company initiatives, promotions, and operational improvements in partnership with the GM.

Job description

Lucky Strike Entertainment is seeking an Assistant General Manager to keep every department running, drive revenue on the floor, and ensure guests leave ready to return. You will own the shift, team, and results when the GM is out.

Bring 3–5 years of leadership in hospitality and a floor-first management style. You’ll oversee budgeting, labor planning, and cost controls while staying active during peak shifts, including nights and weekends.