Assistant General Manager: Guest Experience & Revenue

Lucky Strike Entertainment; Ladera Ranch (CA); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) Plan

Employee Stock Purchase

Employee Assistance Program

Vacation & Holidays

Bowling/Waterpark Discounts

Job summary

Lucky Strike Entertainment in California is seeking an Assistant General Manager to keep every department running, drive revenue on the floor, and ensure guests leave ready to return. When the GM is out, you own the shift, the team, and the results.

Lead across bowling, arcade, food & beverage, bar and events; hire, train, and coach hourly staff; manage daily financials and inventory; stay visible during peak shifts and execute promotions with the GM.

Qualifications

• 3 to 5 years of progressive leadership experience in hospitality, restaurant, or high-volume operations.
• Proven ability to drive sales and operational performance across a multi-department environment.
• Experience training and developing department-level managers.
• A floor-first management style; you lead by being present, not by directing from a distance.
• Financial acumen including labor forecasting, cost control, and direct P&L impact.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Own center performance across bowling, arcade, food and beverage, bar, and events on every shift.
• Drive sales through strong hospitality, guest engagement, and sharp service standards.
• Hire, train, coach, and schedule hourly teams across all departments.
• Manage daily financials including cash handling, labor, COGS, and inventory.
• Stay visible and active during peak shifts including nights, weekends, and holidays.
• Execute company initiatives, promotions, and operational improvements in partnership with the GM.

Skills

Leadership experience

Sales drive

Employee development

Financial acumen

Job description

Lucky Strike Entertainment in California is seeking an Assistant General Manager to keep every department running, drive revenue on the floor, and ensure guests leave ready to return. When the GM is out, you own the shift, the team, and the results.

Lead across bowling, arcade, food & beverage, bar and events; hire, train, and coach hourly staff; manage daily financials and inventory; stay visible during peak shifts and execute promotions with the GM.