Assistant General Manager

Spanish Springs Lanes; Boston (MA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision plans

Wellness resources

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program (EAP)

Vacation and Holidays

Perks! Bowling, Boomer's, and Waterpar

Discounts and more

Job summary

Lucky Strike Entertainment is seeking an Assistant General Manager to keep every department running, drive revenue on the floor, and ensure guests leave ready to return. You will own the shift, team, and results when the GM is out.

Bring 3–5 years of leadership in hospitality and a floor-first management style. You’ll oversee budgeting, labor planning, and cost controls while staying active during peak shifts, including nights and weekends.

Qualifications

• 3 to 5 years of progressive leadership experience in hospitality, restaurant, or high-volume operations.
• Proven ability to drive sales and operational performance across a multi-department environment.
• Experience training and developing department-level managers.
• A floor-first management style; you lead by being present, not by directing from a distance.
• Financial acumen including labor forecasting, cost control, and direct P&L impact.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Own center performance across bowling, arcade, food and beverage, bar, and events on every shift.
• Drive sales through strong hospitality, guest engagement, and sharp service standards.
• Hire, train, coach, and schedule hourly teams across all departments.
• Manage daily financials including cash handling, labor, COGS, and inventory.
• Stay visible and active during peak shifts including nights, weekends, and holidays.
• Execute company initiatives, promotions, and operational improvements in partnership with the GM.

Job description

Who We Are

We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets.

From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit.

When you join Lucky Strike, you join a team of passionate winners and give yourself the best opportunity for sustained career growth and opportunity. It’s not easy to get hired by us – we want only the most talented and committed Managers, but when you do join Lucky Strike, the rewards are abundant.

Overview

The Role

As an Assistant General Manager, you will keep every department running, drive revenue on the floor, and make sure guests leave ready to come back. When the GM is out, you own the shift, the team, and the results.

What You'll Do

• Own center performance across bowling, arcade, food and beverage, bar, and events on every shift
• Drive sales through strong hospitality, guest engagement, and sharp service standards
• Hire, train, coach, and schedule hourly teams across all departments
• Manage daily financials including cash handling, labor, COGS, and inventory
• Stay visible and active during peak shifts including nights, weekends, and holidays
• Execute company initiatives, promotions, and operational improvements in partnership with the GM

What You'll Bring

• 3 to 5 years of progressive leadership experience in hospitality, restaurant, or high-volume operations
• Proven ability to drive sales and operational performance across a multi-department environment
• Experience training and developing department-level managers
• A floor-first management style; you lead by being present, not by directing from a distance
• Financial acumen including labor forecasting, cost control, and direct P&L impact
• Flexible availability including nights, weekends, and holidays

What You'll Get

Our people are the reason guests keep coming back. Here is what we offer our Management team:

• Medical, Dental, and Vision plans to select from based on your needs
• Wellness resources to help you along your wellness journey
• 401(k) Retirement Plans
• Employee Stock Purchase Program
• Employee Assistance Program (EAP)
• Vacation and Holidays
• Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!

Benefits

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits

The payrange for this position is $80,000 to $90,000 per year.