Assistant General Manager – Luxury Wellness Club

Equinox; Summit (NJ); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Complimentary Club membership

Perks and incentives with our products

Job summary

Equinox in Summit, New Jersey is seeking a Club Operations Manager to lead Front Desk, Maintenance, and Kids’ club teams, ensuring premium service and adherence to brand standards. The role includes budgeting, staffing, and daily operational excellence in a luxury health club environment.

The position is full-time and salary-based, with opportunities for growth and cross-department collaboration. All qualified candidates with strong leadership and customer service experience are encouraged to

Qualifications

• 3-6 years of management experience in a customer-facing, professional setting
• Strong verbal and written communication skills
• High touch customer service experience preferred
• Bachelor’s Degree preferred

Responsibilities

• Interview, hire, train, and manage Front Desk, Maintenance, and Kids’ club departments.
• Develop schedules and monitor payroll budgets to meet brand standards.
• Complete staff performance evaluations monthly and annually.
• Adhere to monthly ordering timeline and supply budgets.
• Ensure a high level of customer service to club members.
• With partnership of General Manager, support ancillary departments and sales.
• Awareness of monthly departmental goals and monthly projections.
• Ensure cleanliness of club per Equinox’s company standard.
• Monitor safety and security of club and ensure Loss Prevention procedures.
• Help facilitate all other projects or responsibilities as delegated by the General Manager.
• Must be open to location reassignments – must be able to work flexible schedules dependent on the needs of the business

Job description

Equinox in Summit, New Jersey is seeking a Club Operations Manager to lead Front Desk, Maintenance, and Kids’ club teams, ensuring premium service and adherence to brand standards. The role includes budgeting, staffing, and daily operational excellence in a luxury health club environment.

The position is full-time and salary-based, with opportunities for growth and cross-department collaboration. All qualified candidates with strong leadership and customer service experience are encouraged to