Assistant General Manager - Luxury Wellness Club

Equinox; Los Angeles (CA); On-site; USD 72,000 - 80,000; Full time

Benefits offered by this job

Complimentary Club membership

Perks and incentives with our products

Job summary

Equinox in Los Angeles is seeking an experienced operations leader to hire, train, and manage Front Desk, Maintenance, and Kids' Club teams while upholding the Equinox brand standards and premium guest experience.

You will oversee schedules, payroll budgets, performance evaluations, risk management, and club cleanliness, while collaborating with the General Manager to support other departments. Flexibility for location reassignment is required.

Qualifications

• Proven leadership with 1–3 years in an operational management role.
• Strong verbal and written communication skills.
• High touch customer service experience preferred.
• Effective time management and follow up skills.
• Financial management experience and budget awareness.
• Bachelor's degree preferred; onboarding manual references provided.

Responsibilities

• Influence and inspire a dynamic work force.
• Interview, hire, train, and manage Front Desk, Maintenance, and Kids' club departments to meet brand standards.
• Complete staff performance evaluations monthly and annually.
• Adhere to monthly ordering timeline and supply budgets.
• Ensure a high level of customer service to club members.
• Support ancillary departments and sales in partnership with General Manager.
• Monitor monthly departmental goals and projections.
• Ensure cleanliness and adherence to risk management procedures.
• Facilitate other projects or responsibilities as delegated by the General Manager.
• Be open to location reassignment and flexible scheduling.

Skills

Leadership

Communication

Customer service

Time management

Financial management

Staff training

Education

Bachelor's Degree

Job description

Equinox in Los Angeles is seeking an experienced operations leader to hire, train, and manage Front Desk, Maintenance, and Kids' Club teams while upholding the Equinox brand standards and premium guest experience.

You will oversee schedules, payroll budgets, performance evaluations, risk management, and club cleanliness, while collaborating with the General Manager to support other departments. Flexibility for location reassignment is required.